Assistant II, IT Support Center

We are seeking a detail-oriented and client-focused Client Support Analyst I to join our NAM Client Team within the SE Advisory Services Business.

This entry-level, client-facing role supports account delivery by taking ownership of defined deliverables and contributing to customer satisfaction through accurate, timely execution.

The ideal candidate is collaborative, dependable, and eager to learn, with an interest in energy management and sustainability.

Working alongside Client Managers, Client Associates, and other Analysts, this role provides hands-on experience in client reporting, data requests, presentation support, delivery processes, and internal systems while building foundational industry knowledge.

What will you do:



* Oversight of defined customer deliverables to ensure accurate and timely execution


* Support Client Managers, Client Associates, and Analysts with client reporting, data requests, and presentation materials


* Develop foundational knowledge of the energy and sustainability industry and Schneider Electric Sustainability offerings


* Learn and follow Schneider Electric delivery processes, controls, and systems


* Build strong internal relationships, seek mentorship and training, and serve as a reliable backup point of contact for assigned clients


* Build strong external relationships with assigned clients as a project manager ensuring expectations & timelines are met

Where This Role Can Take You:

Support Client Delivery



* Play a hands-on role in coordinating client reports, data requests, presentation materials, and other defined deliverables owned by Operational teams.


* Build a reputation for accuracy, responsiveness, and dependable execution


* Learn how client teams coordinate work to support customer satisfaction


* Develop the planning and prioritization skills needed to manage work in a fast-paced environment


* Build Client and Industry Knowledge

What's in it for me?


* Develop foundational knowledge of Schneider Electric Sustainability offerings


* Learn how client needs are translated into clear deliverables and responsive support


* Strengthen communication skills while serving as a backup point of contact for assigned clients

Get Engaged



* Collaborate with Client Managers, Client Associates, Analysts, and cross-functional partners


* Follow established processes and controls while identifying opportunities to improve team efficiency


* Learn and adopt the systems and tools used to support account delivery


* Build an internal network through mentorship, training, and day-to-day collaboration

Career Growth & Development



* Partner with leaders, teammates, and mentors to grow your skills and industry knowledge


* Gain exposure to client management, sustainability offerings, reporting, data, and delivery processes


* Prepare for expanded ownership and progression into a Client Associate role


* Build transfe...