Global Cooling Service Pre-Sales Support

Role

Provide global pre-sales and quotation support to Schneider Electric Front Offices for current and future Cooling Service opportunities.

The role translates customer requirements into accurate, competitive, and executable service quotations by adapting standard service offers, scopes, costing models, and technical content to local and project-specific needs.

Act as the technical and commercial interface among Front Offices, Service and Cooling Lines of Business, R&D, and manufacturing sites.

The role also supports modernization and future EcoFit opportunities by identifying installed cooling product configurations, reviewing product Bills of Materials, and defining the parts and scope required for upgrades.

Key Responsibility Areas

Global Quotation & Front Office Support


* Support SE Front Offices worldwide in preparing quotations for standard and customized Cooling Service opportunities.


* Manage quotation requirements across Installation & Commissioning, lifecycle services, on-demand interventions, spare parts, and future EcoCare offers.


* Clarify customer requirements, assumptions, exclusions, deliverables and responsibilities before quotation release.


* Provide timely technical and commercial guidance, ensuring consistency between the proposed scope, costing logic and execution model.


* Coordinate inputs from local and regional Schneider Electric Service Operations, Tendering, Product Specialists, and other local entities for complex or non-standard opportunities.

Scope of Work & Service Solution Definition


* Select and adapt the appropriate standard Scope of Work for each opportunity, tailoring activities, deliverables, boundaries, assumptions and exclusions.


* Translate customer and site requirements into clear service packages that can be quoted, sold and executed.


* Support local and regional Schneider Electric Service Sales teams in defining the labor, travel, tools, consumables, spare parts, subcontracting, and other cost elements required for the proposed service scope.


* Contribute to risk reviews for customized offers and highlight technical or commercial gaps requiring validation or approval.


* Maintain alignment between quotation documents, cost and price sheets, and the final customer proposal.

Cooling Product Selection & Modernization Support


* Identify and select the relevant cooling product or unit configuration to support service quotations and modernization opportunities.


* Provide technical support for the selection of replacement solutions for installed cooling units.


* Review and interpret product Bills of Materials, technical documentation, drawings and product configurations.


* Collaborate with R&D, Sustaining Engineering, and manufacturing sites to identify the appropriate product and related specifications for modernization projects.


* Support the definition of future EcoFit solutions by translating installed-base needs into a stru...