Senior Services Project Manager

The Senior Project Manager is responsible for the end-to-end execution of complex, high-value, and strategically important customer projects.

The role leads projects from formal handover by the sales and tendering teams through design, procurement, integration, delivery, installation, commissioning, financial and administrative closeout, and formal customer acceptance.

The Senior Project Manager applies project governance proportionate to project complexity, contractual exposure, technical risk, and business requirements.

The role is accountable for day-to-day project delivery and serves as the primary point of contact for customers and key stakeholders.

This position requires strategic judgment, strong matrix leadership, and deep technical, commercial, contractual, and financial acumen.

The Senior Project Manager directs cross-functional teams and protects safety, quality, cybersecurity, customer satisfaction, schedule, cash, margin, and contractual outcomes throughout execution.

What will you do?

1.

Project Execution and Governance


* Lead complex customer projects through all applicable execution activities from formal handover through customer acceptance, including project initiation and setup, design, integration and delivery, installation and commissioning, integrated change control, and performance monitoring and control.


* Apply the appropriate level of governance, documentation, review, and approval based on project complexity, contractual exposure, technical risk, and business requirements.


* Plan, prepare, document, and support approval of applicable project reviews and key milestones, including project setup, design completion, site readiness, delivery completion, installation completion, and formal customer acceptance.


* Ensure assigned projects are established, categorized, linked, and maintained in SGV and the applicable ERP system in accordance with execution-governance requirements.


* Support the initial and ongoing Risk Escalation Level (REL) assessment and participate in internal team meetings, portfolio reviews, full project reviews, and REL reviews, as applicable.


* Present concise, fact-based project status, financial forecasts, schedule exposure, risks, opportunities, claims, changes, recovery actions, and leadership-support requests; complete resulting actions on time.

2.

Project Initiation and Planning


* Lead the formal handover from Tendering and Sales to the execution team, confirming that approved scope, specifications, drawings, bill of material, technical requirements, contractual commitments, commercial assumptions, risks, opportunities, and customer expectations are understood and documented.


* Establish the project charter, core project team, stakeholder register, responsibility assignments, project management plan, communication plan, budget baseline, schedule baseline, procurement strategy, risk and opportunity baseline, and change-control approach.


* Conduct i...