Key Account Manager-C&SP

The Key Account Manager (KAM) is responsible for managing and growing strategic customer relationships within the Cloud & Service Provider (C&SP) segment across the Gulf Cluster .

The role focuses on driving profitable growth, customer satisfaction, and long-term partnerships with hyperscalers, cloud providers, colocation and data center operators, telecom and digital infrastructure providers, and other strategic C&SP customers.

The KAM will position Schneider Electric as a trusted strategic partner, supporting customers in delivering resilient, scalable, efficient, and sustainable data center infrastructure, while enabling capacity expansion, digitalization, operational excellence, and decarbonization.
Account Management & Customer Engagement


* Develop and maintain strong relationships with strategic C&SP customers, including hyperscalers, cloud providers, colocation and data center operators, telecom providers, and digital infrastructure companies.


* Act as the primary point of contact for assigned key accounts, ensuring alignment between customer business priorities, investment plans, and Schneider Electric capabilities.


* Conduct regular business reviews, strategic account planning, and executive engagement activities.


* Develop comprehensive account growth plans and identify opportunities across customers' existing operations, expansion programs, and future infrastructure investments.


* Build strong relationships across multiple levels and functions within customer organizations, ensuring early visibility of strategic priorities and upcoming projects.

Sales & Business Development


* Identify and develop new business opportunities within existing and target C&SP accounts.


* Drive sales of Schneider Electric's solutions, software, services, and digital offerings supporting data center power infrastructure, energy management, automation, cooling, monitoring, and lifecycle services.


* Develop opportunities across both new data center capacity and existing installed-base modernization, expansion, and services.


* Lead commercial negotiations, contract renewals, framework agreements, and strategic partnerships.


* Build and maintain a strong, qualified sales pipeline to achieve revenue, profitability, and growth targets.


* Drive early engagement on major data center investments and expansion programs to strengthen Schneider Electric's position throughout the project lifecycle.

Executive & C-Level Engagement


* Establish trusted relationships with senior decision-makers across customer organizations, including CEOs, COOs, CTOs, CIOs, Heads of Data Center Infrastructure, Engineering, Operations, Procurement, and Sustainability.


* Lead strategic discussions around data center capacity, availability and resilience, energy efficiency, sustainability, digital infrastructure, AI-driven capacity requirements, and operational performance.


* Position Schneider Electric's value propositi...