Junior Payment Operations Analyst (Hybrid - Tallahassee, FL)

Essential Duties and Responsibilities:

- Prepare, validate and analyze financial reports related to client payments received and processed.

- Print and reconcile client refunds and voucher checks.

- Perform analysis of multiple accounts and financial records.

- Complete quality assurance analysis on program calculations.

- Follow all internal protocols to maintain confidentiality and financial security of all program and client payment data.

- Assist in creating, updating, and implementing new processes to enhance balancing procedures.

- Maintain in-depth knowledge of client remittance processing and procedures.

- Conduct research and analysis on client invoicing, exceptions, refunds, and other special projects as assigned.

- Create, update, monitor, and close tickets as necessary.

- Work closely with department leadership and systems teams to resolve system errors or discrepancies.

- Complete intensive User Acceptance Testing (UAT) as required for new processes or process fixes.

- Work with Business Analysts to assist with enhancements, fixes, and bugs.

- Assist with BOT maintenance, enhancements and new development and monitor BOT process for inaccuracies.

Minimum Requirements

- Bachelor's degree in related field.

- 0-3 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.

- Must be willing and able to work 8:00am-5:00pm Monday-Friday, with hours that occasionally change based on business need.
- Must be willing and able to work onsite 3 days per week at Tallahassee, FL office, as well as remotely 2 days per week.

- Must be a Florida resident.

Preferred Skills and Qualifications

- Strong written and verbal communication.

- ERP Systems experience with Oracle Financial.

- Microsoft Excel (Pivot Tables, VLOOKUP, Formulas).

- Payment processing.

- General Ledger (GL) reporting.

- System testing.

- Client and vendor liaison.

- Fast-paced environment adaptability.

- Ability to work independently.

- Self-motivated.

EEO Statement

Maximus is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

Annual salary is just one component of Maximus's total compensation package.

Other rewards may include short- and long-term incentives as well as program-specific awards.

Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and...