Bilingual Health Specialist - CDC Info

Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.

- Provides medical subject matter expertise.

- Performs advanced database searches.

- Composes documents, reports, and correspondence.

- Documents all incoming inquiries.

- Participates in special projects as required.

- Provide advanced clinical inquiry responses (verbal and written) to health related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices.

- Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few.

- Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events.

- Perform advanced database searches.

- Perform assigned work in accordance with quality assurance measures.

- Respond to medical personnel and clinicians in both verbal and written formats.

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Must be fluent in English and specified secondary language.

- Bachelor's Degree in Nursing and current RN license is required.

- Ability to speak and read English and Spanish clearly, professionally, and fluently.

- Experience in medical, scientific and public health discipline.

- Clinical knowledge of and experienced in CDC related topics.

- Proficient internet search skills.

- Working knowledge of Microsoft Office and ability to learn and utilize software applications.

- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills.

- Ability to work independently and communicate effectively.

- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous task.

- Ability to commit to a two week training schedule of 8:00am - 4:30pm EST Monday - Friday.

- Ability to work a schedule of 11:30am - 8:00pm EST Monday - Friday (after training concludes).

- Extended hours (weekend and/or holiday) may be required on occasion, depending on business needs.



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*This position requires you to use your own personal computer or laptop.

Tablets, iPads, and Chromebooks are not permitted.



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Home Office Requirements:

- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)

- Minimum 5mpbs upload speed

- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router

- Personal computer or laptop (Chromebooks, tablets, and notebooks are not allowed) with one of the following operating systems: Windows: 10 or 11 or Mac: Big Sur (11.0.1+), Catalina (10.15), or Mon...