Parts Sales Program Manager

SUMMARY

Manages all third-party vendor activity and associated business; this includes identifying and building partnerships with vendors whose offerings, service level, and performance best fit Subaru's business strategy as well as the implementation and execution of Field- and retailer-facing promotion and incentive programs.

Maintains responsibility for driving parts sales business growth in collaboration with these vendors to aid in our goals of revenue growth as well as customer retention and satisfaction.

MAJOR RESPONSIBILITIES


* Vendor Relationship Management:
+ Identifies, establishes, and nurtures partnerships with third-party parts vendors and suppliers.

Ensures their alignment with Subaru's business strategy, commitment to quality and performance, and dedication to meeting the retailers' and our business' ever-changing needs.

Acts as the decision maker for continued vendor relationships as well as the inception of new ones.

Serves as the main stakeholder and decision maker for all things drop ship related.


* Marketing Optimization and Initiative Management:
+ Researches, develops, and oversees marketing, promotion, and incentive initiatives for both Subaru Field staff and those that are retailer-facing.

Works with Fixed Operations Marketing team to ensure that information and opportunity are being communicated correctly and effectively.


* Process Enhancement:
+ Works closely with the Parts Pricing department as market trends shift and has final approval rights for all pricing changes.

Ensures that these moves are strategic and mutually beneficial for both Subaru and its retailer network.


* Business-Centric Inclusivity:
+ Initiates and fosters tactical interdepartmental partnerships with Supply Chain, Accessories, Warranty, Service, Export, etc.

Determines and implements strategy to produce better results, together.

Assists parties responsible for part procurement in the addition of new individual parts and larger parts segments to the overall Subaru offering.

Continues intradepartmental collaboration in the interest of optimized revenue growth.


* Collaborative Endeavors:
+ Maintains a productive relationship with the Regional and Zone Field staff.

Disseminates important information to the Field staff and ensures that it will be communicated and acted on or initiated properly and promptly.


* Parts Sales Analysts:
+ Maintains responsibility for managing and leading the Parts Sales department data analysts.

Provides clear expectations in regard to timeliness, level of work quality, and overall output.

Sets and monitors the achievement of goals and objectives for personal and business-focused growth.


* Parts Sales Internship Program:
+ Manages Parts Sales intern training and performs progress and activity reviews.

Fosters a mutually beneficial environment where both team and intern thrive.

Aligns the intern's learning objectives wi...