Manager - Quality

Key Responsibilities

Quality Management System (QMS)


* Establish, maintain, and improve QMS aligned with ISO 9001, IATF 16949 / AS9100 / ISO 13485 (as applicable).


* Ensure adherence to IPC standards (IPC-A-610, IPC-7711/7721, IPC-J-STD-001).


* Lead internal audits, management reviews, and certification audits.


* Own quality documentation including SOPs, work instructions, and control plans.

PCBA Process Quality Assurance


* Oversee quality control across SMT, THT, selective soldering, wave soldering, and final assembly.


* Ensure effective implementation of SPI, AOI, X-ray, ICT, FCT, and burn-in testing.


* Define and monitor critical process parameters and inspection checkpoints.


* Review DFM/DFT feedback and support engineering during NPI and ECN implementation.

Defect Reduction & Continuous Improvement


* Drive root cause analysis (RCA) using tools such as 8D, 5-Why, Fishbone, FMEA.


* Lead corrective and preventive actions (CAPA) for internal and customer issues.


* Track, analyze, and improve KPIs like FPY, DPPM, DOA, rework, and scrap.


* Promote Lean, Six Sigma, and mistake-proofing (Poka-Yoke) initiatives.

Customer Quality Management


* Act as the primary quality interface for customers regarding PCBA quality issues.


* Manage customer complaints, returns, and audits with timely closure of actions.


* Support PPAP, FAIR, and customer-specific quality requirements.


* Ensure compliance with shipment readiness and quality acceptance criteria.

Supplier Quality Management


* Define supplier quality requirements for PCBs, electronic components, and EMS services.


* Conduct supplier audits, qualification, and performance reviews.


* Manage incoming quality issues and drive supplier corrective actions.

Team Leadership & Development


* Lead and mentor Quality Engineers, Inspectors, and Technicians.


* Build quality awareness and accountability across production teams.


* Plan training on IPC standards, inspection methods, and quality tools.

Compliance & Risk Management


* Ensure compliance with ESD control, RoHS, REACH, and customer regulatory needs.


* Manage risk assessments related to process changes and new product launches.


* Maintain traceability, lot control, and data integrity for PCBA builds.

What's in it for you:

Required Qualifications



* Bachelor's degree in Electronics, Electrical, Mechanical Engineering, or related field.


* 5 to 10 years of experience in PCBA / EMS / Drives / UPS /Electronics Manufacturing


* Strong knowledge of SMT processes, PCB Assembly, and testing methodologies.


* Experience with customer audits and certifications.

Certifications (Preferred)



* IPC-A-610 CIS / CIT


* Six Sigma Black Belt or Green Belt


* Lead Auditor - ISO 9001 / IATF / AS9100 (as applicable)

Key Skills & Competencies



* Strong analytical and problem-solving skills


* Han...