National Account Manager

Greif is a global leader in performance packaging located in 40 countries.

The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.  

 

With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.  

 

Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn. 

 

OUR VISION: 

Being the customer service company in the world. 

 

OUR PURPOSE: 

Creating packaging solutions for life’s essentials. 

Job Requisition #:
034137 National Account Manager (Open)

Job Description:

The National Sales Manager is responsible for leading and growing strategic, enterprise-level customer relationships across multiple regions, business units, and product lines.

This role drives revenue growth, profitability, and long-term customer partnerships by developing and executing comprehensive commercial strategies aligned to customer needs and organizational objectives.

Serving as a trusted advisor to key stakeholders, the National Sales Manager partners cross-functionally with Operations, Supply Chain, Finance, Quality, and Commercial teams to deliver integrated solutions, strengthen customer engagement, and drive sustainable business expansion.

This role plays a critical part in identifying new opportunities, increasing wallet share, improving margins, and positioning the organization as a preferred strategic partner.

Key Responsibilities


* Lead and manage relationships with high-value national and enterprise accounts, serving as the primary commercial contact and strategic advisor.


* Develop and execute strategic account plans focused on revenue growth, profitability improvement, customer retention, and wallet-share expansion.


* Identify and capture new business opportunities across products, services, and regions through proactive commercial engagement and market analysis.


* Structure, negotiate, and manage complex commercial agreements including pricing, rebates, contract terms, and service-level commitments.


* Conduct Quarterly Business Reviews (QBRs) with customers, presenting performance metrics, operational updates, innovation initiatives, and long-term value strategies.


* Partner cross-functionally with Operations, Supply Chain, Quality, Finance, and Product Management teams to ensure successful execution and customer satisfaction.


* Monitor account performance, including revenue, margin, forecast accuracy, and profitability, implementing corrective actions as needed to achieve targets.


* Anticipate customer risks and operational challenges, driving resolution strategies and escalation management when necessary.


* Support demand planning and ...