Business Operations Specialist

Company

Federal Reserve Bank of New York

When you work at the New York Fed, you have the opportunity to make an impact in our communities and across the nation.

Our mission-driven, curious, and dedicated colleagues apply their diverse perspectives and unique talents to support the strength of the U.S.

economy and stability of the global financial system.

At the Bank, we work full-time onsite with our teams.

We believe being physically together allows us to draw on our collective strengths, while recognizing that the ability to work flexibly from time to time remains important to achieving our mission.

Our Unique Work

The Operations & Resiliency Group (O&R) serves to strengthen, support, and ensure the resiliency of many of the Bank's essential on-site operations, including: the Bank's Cash Operations, Law Enforcement Unit, Federal Reserve Financial Services, Business Continuity and Resilience teams.

Within O&R, the Business Operations team is responsible for administrating and liaising with Bank and System teams to provide centralized support and execute a variety of complex analytical, operational and administrative activities, including but not limited to communications, logistics, real estate, business continuity, identity access management, executive support, records management, procurement and vendor management.

As a Business Operations Specialist, reporting to the Director of Business Operations, you will drive operational effectiveness by refining and improving end-to-end processes across our team.

You'll help define clear roles and responsibilities, identify and implement process improvements to better support our businesses, and ensure our operations effectively serve the Group's varied personas.

Additionally, you'll manage programs that highlight our team's capabilities and partnerships across the organization, execute key strategic initiatives, and strengthen stakeholder relationships.

The ideal candidate brings strong organizational, analytical, technical, and interpersonal skills with proven experience in ensuring operational efficiency, driving process optimization, and managing competing priorities.

How You'll Make an Impact as a Business Operations Specialist:


* Operational Execution – Execute business operations activities and own end to end delivery across processes, including standards, compliance, finance, procurement, and operations functions.


* Analytics & Insights – Provide financial and workforce analytics, conduct spend analysis and vendor reviews and deliver data-driven insights to support leadership decisions and budget optimization.


* Standards & Compliance – Maintain a repository of operational standards and protocols that ensures alignment and compliance across all responsibility areas, including policy education, business continuity and resumption testing, and facilities/records management.


* Stakeholder Partnership – Collaborate with subject matter experts and leader...