Sales Analytics & Account Specialist - Munson Lakes Nutrition

Sales Analytics & Account Specialist - Munson Lakes Nutrition

This role will be with Munson Lakes Nutrition (MLN), a joint venture with Land O' Lakes (LOL).

As such, the role will be an employee of MLN and not LOL.

This is an on-site role in Howard Lake, MN and will be in-office 5 days/week.

The Sales Analytics & Account Specialist sits at the intersection of sales intelligence and customer relationship management, playing a key role in supporting customers, sales teams, and internal operations through data-driven insights.

This person helps improve ordering accuracy, enables proactive customer communication, and contributes to overall operational efficiency.

Acting as a key connection between livestock and dairy customers, the on-farm sales team, and internal teams, this role turns data into practical recommendations and meaningful customer support.

The ideal candidate is both analytical and organized, with strong communication skills and the confidence to work directly with commercial agriculture customers and field sales staff.

While this is not a nutrition or feed formulation role, a basic understanding of animal nutrition is helpful and will strengthen the ability to serve customers effectively.

Key Responsibilities:

Data Management, Order Operations & Predictive Analytics


* Maintain, organize, and continuously update order and sales databases to ensure data integrity, accuracy, and accessibility across internal teams.


* Analyze historical order patterns, seasonal trends, and customer usage data to develop predictive ordering models that support proactive inventory and fulfillment planning.


* Build and maintain dashboards and reporting tools that surface order trends, customer buying cycles, and supply chain performance for use by sales and operations leadership.

Customer Engagement & Account Management


* Serve as the primary data-informed point of contact for livestock and dairy accounts, using order history and consumption analytics to anticipate customer needs and guide purchasing decisions.


* Proactively communicate with livestock and dairy customers regarding upcoming order recommendations, delivery timing, and product availability based on data-driven forecasts and herd management cycles.


* Coordinate closely with the on-farm sales team to relay customer data, communicate order status, and align field activity with internal operations and fulfillment timelines.

Pricing Strategy & Bid Management


* Oversee pricing models and formulation bid preparation in collaboration with the Sales Manager.


* Maintain and update pricing sheets, bid tracking systems, and nutrition tools to ensure competitive and accurate proposals.

Customer Experience & Issue Resolution


* Act as a primary liaison for customer inquiries, ensuring timely and professional responses.


* Manage complaint documentation and resolution processes in alignment with quality assurance standards.

Quality Assurance & Compli...