Operations, Service Center

Job Description

Job Title: Coordinator, Service Center

Job Summary:

An Operations Supervisor produces maximum profit while providing excellent service to the customer.

This individual oversees and is directly involved in more than one of the following operations: Dock, P&D, and Road, including, but not limited to, customer service, productivity, quality freight handling, claims prevention, load average and safety.

Job Responsibilities:


* Manages, plans, organizes, and directs all employees assigned to them.


* Manages and implements security and loss prevention procedures.


* Prepares and manages safety procedures in accordance with Company, OSHA, and DOT guidelines.


* Prepares and implements action plans to ensure the service center achieves planned productivity, load average, cube utilization, and service targets.


* Works with Central Dispatch to develop a linehaul plan to effectively and efficiently move freight to destinations within Company service standards.


* Schedules employees in accordance with hours planning, the company's run bid process, and service requirements.

Job Requirements:


* U.S.

citizen or otherwise authorized to work in the U.S.


* Must be at least 18 years of age


* High school diploma or equivalent


* Must be currently located in the same geographic location as the position or being willing to self-relocate


* Individual must be organized, detail-oriented and have strong communication skills


* Previous dock operations or supervisory experience not required but preferred


* Bachelor's Degree not required but preferred