HAP Coordinator

HAP Coordinator

Earn £14.06 per hour plus Health cash plan and instant pay access with Stream

Temporary (until end of March 2027), part time (25 hpw) 

Peterborough

We can’t offer a CoS for this role

Home, a place where you belong 

Unlock your potential as our HAP (Home Group Achievement Programme) Coordinator! As a beacon of support in our LIFE (Living Independently Feeling Enabled) model, you'll support individuals with alcohol or substance misuse needs toward a better future.

Join us as an inspirational coordinator, supporting our customers in maintaining their tenancies, fostering independence, and reaching their LIFE goals.

Be part of a transformative journey and make a real impact today! 

What you’ll do


* No two days are the same!! One day you may be supporting a customer with a Hap workbook within a service the next day you may be doing the same out in the community enjoying a coffee at the same time.


* You will be working with Customers from a whole range of backgrounds, some with complex support requirements so every day will be different and may not go as you planned.


* If you do find yourself with some spare time you will be promoting the HAP, calling potential customers and promoting Home Achievement Program with relevant external agencies.


* Being proactive and ensuring that all customers engaged have clear and achievable expectations for submitting completed workbooks and clear guidance for future involvement with the HAP.

Why join us

Fancy going home each day knowing that you have helped change our customers lives for the better? Then come and be part of one of the UK’s Great Place to Work! 

You have


* A passion to support our customers to live their best life, working collaboratively with an eye for detail.


* The energy and drive to support our customers to learn new skills and improve confidence.


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach.


* Excellent customer service and communication skills.


* The ability to monitor your own and learner's performance.  


* Suitable learner Qualifications preferred but not essential. 

Stronger together 

We do our best work when we’re ourselves.

That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! 

The practical bits


* 25 hours per week work pattern with the option to manage your own diary.


* Although you may at times lone work, we do get together regularly [in the daytime] for training and team meetings.


* Able to use technology to support your customers, complete online training and to collaborate with your colleagues.


* You’ll need an Enhanced DBS check done and we pay for that.


* At times there may be a need to travel to meet our customers.

To get from A to B, you’ll need a vehicle insured for business purposes.

The great news is that we’ll pay your mileage! 

What’...