Director, Quality Governance & Operational Excellence

Voyant Beauty believes our people are more than just employees; they’re the driving force behind everything we achieve.

Our culture fosters teamwork, respect, and camaraderie, ensuring that every individual’s contribution is valued and celebrated.

We invest in their growth, providing opportunities for development and advancement within our dynamic team.

Voyant Beauty is a company that specializes in the development and manufacturing, of beauty, personal and home care products.

We work with various brands, retailers, and businesses to create customer formulations and products tailored to their needs.

This can include skincare, haircare, bath and body products, fragrances, and more.

Essentially, Voyant Beauty serves as a one-stop-shop for companies looking to bring their beauty and personal care product ideas to life.

Safety is a core value at Voyant Beauty.

We prioritize the well-being of our team members, ensuring a safe and secure environment where everyone can thrive and excel.

If you’re seeking to be part of a team where your talents are valued, your safety is paramount, and your efforts contribute to meaningful change, then Voyant Beauty is the place for you.

Come join us and be a part of our journey.

A Brief Overview

The Director of Quality Governance & Operational Excellence ensures the integrity, consistency, and accessibility of quality data across the enterprise while leading cross-functional response to hyper care and strategic initiatives that support agility, simplification, and continuous improvement.

This role is a key driver of digital quality tool integration, cross-functional problem-solving, and enterprise-wide readiness for change and innovation.

This role partners closely with IT, Quality, R&D, Regulatory, and Operations to drive adoption of digital quality tools, standardize reporting, and strengthen problem-solving capabilities across the network.

This position plays a critical role in enabling data-driven decision-making, improving system utilization, and supporting enterprise readiness for change, but operates with shared ownership and collaboration rather than sole enterprise accountability.

What you will do


* Drive standardization of quality data definitions, reporting, and KPIs across sites, support development and maintenance of dashboards and metrics for deviations, complaints, OOS, and audit findings, partner with site quality teams to improve data accuracy, consistency, and usability, and identify gaps and opportunities in current reporting processes and recommend improvements


* Support implementation and enhancement of digital quality systems (QT9, Fix, LIMS, Valdata) in partnership with IT and site teams, contribute to the digital quality roadmap, including system upgrades, integrations, and process improvements, ensure systems are aligned with cGMP and data integrity expectations and drive user adoption and reduce reliance on manual reporting processes


* Support and help lead cross-f...