Regional VP - Client Services Loss Adjusting

We're Hiring: Regional Vice President - Client Services (Loss Adjusting)
Candidates can be located anywhere in the United States

This is an exciting opportunity to join a global leader in claims management and make a meaningful impact through your expertise and leadership

Why You'll Love It Here:
Work From Home opportunity
Excellent Crawford benefits supporting financial, physical, and mental wellness
Generous Employee Referral Bonus Program
️ Access to multiple employee discounts

✨ Role Overview:
Under the direction of the Chief Client Officer, US Services, the Regional Vice President - Client Services plans, organizes, and supervises the activities of direct reports within the client service region, ensuring the effective delivery of products and services to clients, brokers, and carriers.
Maintains a strong focus on revenue growth, client satisfaction and retention, and the achievement of Corporate objectives
Assists in establishing and leading the client service region to successfully meet defined business objectives, providing strategic and operational leadership across the region

This role plays a critical part in advancing client service excellence and supporting the organization's overall success.


* Bachelor's Degree in related field required


* Advanced Degree in related field preferred


* Ten or more years of progressive TPA or insurance carrier experience in claims, underwriting, or loss control, demonstrating an in-depth knowledge of insurance claim practices and procedures and;


* Four or more years' experience as an Account Executive, Unit Manager or the equivalent in related work experience.


* Attainment of the CPCU, IIA Associate in Claims or Associate in Risk Management designations and completion of the IIA Management program or equivalent in related studies or work experience preferred.


* Continuing education in the areas of management, leadership, risk management, and insurance.

Requires frequent travel.

#LI-EM3 #LI-REMOTE


* Monitors performance and provides mentoring, coaching, and assistance to assigned Account Executives (AE) and Administrative Coordinator.


* Provides leadership and works with direct reports to achieve the Corporation's mission, strategic goals, core values, and client goals, as well as client satisfaction, retention and business development.


* Recommends compensation and other rewards to recognize performance.


* Conducts formal annual performance evaluation and conducts informal mid-year performance progress reviews.


* Provides monthly updates on actual revenue renewed, endangered accounts that require additional focus from the AE, significant achievements/successes during the period, and Managed Control Plans (MCP) to the Chief Client Officer, US Services.


* Participates with AE's in the development and delivery of Stewardship Reports including service initiatives.


* Evaluates AE client-load based on number of clients, total revenue...