Night Porter

We are looking for an authentic and driven Night Porter to join us at Kimpton Charlotte Square Hotel and embrace your unique, best self to provide our guests with heartfelt human connections on a 16-hour per week contract!

Kimpton Charlotte Square Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel, offering our guests a modern luxurious stay.

Welcoming locals to relax in our Garden area (a must visit), experiencing mouth-watering food in BABA restaurant, or guests from far and wide being pampered in our state-of-the-art Spa – we cover it all!

As a Night Porter, we will support you to: 


* Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!


* Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!


* Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

What do you need to be a Night Porter? Well, your main duties and responsibilities will be taking care of our guests throughout the night, responding to any queries or requests and making sure any late arrivals are met with a warm welcome.

You will also be responsible to do ad-hoc tasks throughout the night such as cleaning or preparing reports to ensure the safety of our guests and employees.

This role is varied and you may be completing different tasks depending on the need of the Hotel! So, we are looking for someone who has…


* Experience working as a Nights Receptionist, Concierge or Guest Services Agent at a Hotel is beneficial 


* Confidence working on Hotel systems, experience working with Opera specifically is a big plus 


* Drive to produce results, we work together within the Kimpton family to continue to provide our guests with extremely personal experiences and human connection. 


* A warm and authentic personality, with a can-do attitude and commitment to service. 


* Overall, you will be willing to work within our team to embrace our service and delight our guests!

Joining the Kimpton family isn’t just about providing our guests with excellent service, we also have secured a spot in Fortune’s ‘100 best companies to work for’ 7 times since 2009, and it is no surprises why! We can offer you…


* Financial security - £13.60 per hour (£28,288.00 per annum FTE), guaranteed hours, paid overtime, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus Tronc paid monthly if in eligible role. Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.


* Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a caus...