Director of Social Services

Magnolia Post Acute Care

Come join our team and start making a difference!

Job Title: Director of Social Services
Salary: Starting between $25-$30 DOE
Schedule: Monday thru Friday 8:30am to 5pm

For an immediate response call or text our Recruiter Eddie at (808) 493-8454.

Magnolia is looking for an energetic & proactive Director of Social Services.

In this key role, you will work closely with the Facility's Administrator to oversee daily resident operations, uphold the highest standards of care, and cultivate a warm, supportive environment for residents and staff alike.

You will engage regularly with clients, vendors, and external partners to ensure seamless operations, while cultivating a positive and collaborative environment within the Community.

This role requires strong leadership, excellent interpersonal skills, and a deep understanding of regulatory environments.

Key Responsibilities:


* Creating and implementing strategies to improve resident satisfaction.


* Responding to resident complaints and resolving issues in a timely manner.


* Assessing resident needs and developing responsive programs.


* Conducting assessments for new residents and providing hands-on care.


* Develop, implement, evaluate and direct the social service programs of the facility


* Participate in community planning related to the interests of the facility and the services and needs of the resident and family


* Maintain community relationships to help address resident concerns as appropriate


* Perform routine tasks with patient admissions, care plans and discharge planning


* Coordinate response to reports of missing, lost or stolen belongings


* Assist in obtaining resources from community and social services agencies as well as health and welfare agencies to meet the needs of the resident


* Develop and maintain a strong working relationship with other departments in the facility, and outside community agencies, so that social services can be provided to meet the needs of the residents.


* Document regarding resident social service status.


* Provide support in ensuring compliance with state reporting and documentation requirements.


* Oversee office procedures and supervise staff to maintain operational efficiency.


* Manage staff scheduling to always guarantee adequate coverage.


* Coordinating with other departments to ensure the highest quality of service for residents.


* Developing and managing the budget for the social services department.


* Perform additional duties as directed by the Administrator.

Qualifications:


* A minimum of three years' experience in senior living, hospitality, or a related industry, encompassing billing, office management, customer relations, staff training, and supervision.


* Exceptional organizational and time-management abilities, with proven capacity to multitask effectively.


* Proficiency in Microsoft Office Suite (Word, Excel, Ou...