Manager, Customer Research & Analytics

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Marketing

Job Sub Function:
Marketing Insights & Analytics

Job Category:
Professional

All Job Posting Locations:
Toronto, Ontario, Canada

Job Description:

About Innovative Medicine:

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements.

Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for a Manager, Customer Research and Analytics (MCRA) located in Toronto, Canada.

Purpose:

Reporting to the Associate Director, Insights, Strategy, & Ops as part of the Market Experience Excellence (MEE) team, the Manager, Customer Research and Analytics (MCRA) role is a key partner within our dynamic and forward-thinking organization.

In this position, you will be at the heart of innovation, uncovering insights that create meaningful impact for HCPs and patients.

Your market research and analytics expertise will unveil key insights for shaping launch strategies and informing go-to-market plans, contributing to our portfolio's success.

You will be responsible for:


* Shaping the strategic direction of therapeutic areas by synthesizing diverse data sources to generate actionable insights and recommendations that align with business partner objectives.


* Demonstrating deep understanding of syndicated data (IQVIA), patient data (i.e.

PSP), and customer engagement data by performing accurate, credible analysis that leads to specific recommendations for optimizing go-to-market strategies and enhancing pre-launch planning decisions.


* Leading insights generation plan & budget, design and execute primary and secondary Market Research initiatives to meet business insights needs.


* The development of patient-based, line-based and/or demand forecasts for pipeline products, supporting global and local forecasting needs in a timely manner and within budget constraints.


* Developing insight-based market assumptions, analyses and scenario planning.


* Acting as an expert regarding pre-launch insights, competitive differentiation for market landscape shaping, customer profiling for new business.


* Collaborating with external vendors and internal busin...