Transportation Coordinator

The Transportation Coordinator will be responsible for planning, assisting and coordinating transportation operations while maintaining a high level of service and responding to inquiries and concerns 

Position Responsibilities 



* Responds to inquiries from a variety of internal and external parties (e.g.

staff, parents, students, etc.) for the purpose of providing information, facilitating communication among parties and/or providing direction.


* Assist with activities related to scheduling, dispatching, routing and tracking transportation vehicles from on-site, inbound and outbound fleet.


* Assist with management of incoming/outgoing communications, including email and phone


* Sends daily reports to appropriate parties


* Use software tools, including CRM, for scheduling, maintenance and other applicable applications.


* Make recommendations to Transportation Supervisor for cost savings and efficiency improvements by analyzing data and identifying trends/opportunities.


* Ensure that transportation group provides excellent internal and external customer service.


* The position requires the ability to plan and also respond quickly to develop and execute transportation solutions.


* Adhering to all company policies, procedures and business ethic codes


* Other duties as assigned 

Knowledge, Skills and Abilities  



* High School Degree or equivalent experience


* Ability to read, understand and comply with the rules and regulations of the State and Federal DOT


* Strong decision making and problem-solving skills


* Highly organized with the ability to juggle multiple projects


* Excellent customer service skills with the ability to interface with a variety of audiences, including phone and email etiquette.


* Ability to multitask in a fast-paced, ever-changing organization


* A superior work ethic


* Desire to work collaboratively with colleagues


* Excellent written and verbal communication skills 

Preferred Skills 



* Bachelor’s degree


* Bilingual 

Physical Demands and Work Environment 



* Schedule will be Tuesday through Saturday, 2pm to 10pm.  The ability to work flexible hours to include nights, weekends and holidays is required


* Should be able to sit at a desk and computer screen in a shared office environment for 8+ hours per day.


* This role is considered essential and may be required to work during weather emergencies or business closures in order to meet operational requirements