CRC Technician II

About Us:

How many companies can say they've been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements.

ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change.

We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology.

We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

Location/Region: This position is located in Dublin, CA.

Must be in the office 5 days a week.

Shift time 5:45 am to 2:15 PM M-F.

What's the role?

The CRC (Customer Repair Center) Technician II is responsible for the testing, troubleshooting, repair and refurbishment of all types of electronic, optical and electro-mechanical equipment, finished products, devices, assemblies, sub-assemblies in a regulated, medical device environment.

Sound Interesting?

Here's what you'll do:


* Test, calibrate, and troubleshoot company's simple, to moderately complex, medical device instruments and subassemblies to system and board level.

Diagnose and validate issues.


* Repair or refurbish instruments to meet operational specifications.


* Maintain complete and accurate service records / service histories of repairs, documenting work in-process, components consumed and repair resolution in the device history record (DHR) and service call history.


* Process instruments and patient data in accordance with HIPAA regulations and policies.


* Set-up standard test apparatus or device test equipment to conduct functional, operational, and environmental tests to evaluate performance and reliability.


* Participate in ongoing TQC problem-solving as part of continuous improvement process in repair and refurbishment operations.


* Report unsolved repair problems encountered during the workday to team leader or supervisor.


* Maintain, diagnose, and repair moderately complex CRC test equipment and fixtures.


* Maintain calibrated equipment and documentation.


* Collaborate with Manufacturing Engineer on simple product layout, assembly procedures, common problems and equipment failure root cause.


* Provide training to coworkers.

Do you qualify?


* AA or AS degree or equivalent education in appropriate field such as Mechanical, Electronics, PC hardware repair, Optics, Networking, Quality Control, is preferred.


* 3-4 years' experience performing alignment, calibration, repair and testing of moderately complex electro-mechanical, mechanical, or optical assemblies and subassemblies in a medical device repair center or field environment.


* Intermediate knowledge of principles and theories of ...