Restaurant Manager

About Us

At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality - we offer exceptional careers.

Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm.

What truly sets us apart is our people.

We believe that our success begins with an engaged and empowered team.

That's why we're committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive.

With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work - it's a place to build your future.

Discover how far your potential can take you.

Join us today.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Essential Duties and Responsibilities


* Direct the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner periods.

Direct the day-to-day operations of the bar operations.


* Manage the Human Resources in the various outlets in order to attract, retain and motivate the associates; interview, hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.


* Implement company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).


* Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.


* Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.


* Create, recommend, and implement promotions, displays, buffet presentations and ideas to captu...