Sr. Associate Digital Payments Product Manager - Money Transfers

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate on the Money Transfers team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.

Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities


* Serve as a cross-functional leader to collaborate with design, engineering and line of business teams to drive new product initiatives


* Develop products and services that deliver innovative experiences and at the same time remove friction from the banking process


* Document product requirements, and communicate these requirements to the development team for the design and implementation of business solutions


* Define new product feature epics and stories to ensure delivery of product roadmap


* Identify, assess, and record near-term business needs, recommending business priorities, and advising businesses on options, risks, and costs versus benefits


* Create concise, compelling content and business case to present and sell concepts through to senior management.


* Understand and appreciate the complex systemic dependencies between front-end, middleware, databases and mainframes


* Work with the Quality Management team to ensure that requirements documentation can be easily translated into test plans, and that testing plans have been complete


* Manage day to day individual workload, monitoring milestones and critical dates to identify potential jeopardy of schedule and identify / mitigate risk


* Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product initiatives


* Track and analyze metrics compared to industry benchmarks, publish reports on product performance, trends and risks/opportunities for both short and long term


* Coordinate backlog for defect resolution; Provide clear vision and scope documentation, use cases, workflows, wire-frames, and requirements to support development

Required qualifications, capabilities, and skills


* Must be proactive, results driven and have a proven track record of execution


* Ability to prioritize projects and efforts according to business need and industry trends


* Ability to influence people at all levels across a broad variety of job functions


* Experience with business requirements gathering and software development methodologies - agile is a plus


* Structured thinker with effective verbal and written communication skills


* Demonstrated ability to manage tigh...