Manager, Operations Analysis and Performance Support

Southwest Power Pool (SPP) is about more than power.

We’re about the power of relationships.

Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory.

We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:


* Competitive and transparent pay with bonus opportunities


* Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance


* Relocation bonus (if applicable)


* Hybrid working environment for positions that are eligible


* Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP

 COMPENSATION INFORMATION
The salary range(s) represents our good faith estimate for the role at this time.

While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range.

We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.

Salary range - $ 125,800 -  $ 163,550

 Join our team as the Manager, Operations Analysis and Performance Support!

The Manager, Operations Analysis and Performance Support plays a pivotal role in leading and managing the company’s operations analysis and performance support functions.

This role requires a strategic, hands-on leader capable of managing complex projects, facilitating collaboration across departments, and delivering innovative training and performance support solutions.

The successful candidate will have strong management, analytical, and communication skills and will thrive in a fast-paced environment with high demands and tight deadlines.

 Key Responsibilities:


* Develop and execute strategic plans for operations analysis and performance support programs.


* Manage and improve training, performance support tools, and workflow processes for operations personnel.


* Lead and supervise a team, including hiring, coaching, and conducting performance reviews.


* Collaborate with HR and vendors to facilitate staff development and training initiatives.


* Analyze competency gaps and performance deficiencies to recommend effective support solutions.


* Provide consultation to operations management on staffing, training, and talent development.


* Coordinate cross-functional efforts to ensur...