Sales Development Representative (SDR)

Job Title: Sales Development Representative (SDR)

At InVeris, our mission is to protect lives when split-seconds matter by delivering superior training solutions to meet the most demanding challenges in the defense, law enforcement and commercial range industries.

InVeris Training Solutions is the leading provider of weapons training solutions across the globe.

Building off nearly a century of experience, InVeris technology powers live fire and virtual weapons training systems that have been proven to improve speed, accuracy, judgment in the use of force, and overall combat ability while reducing training time, logistics, and cost.

Headquartered in Suwanee, Georgia, InVeris employs nearly 400 people at facilities in the United States, Australia, Canada, Netherlands, Qatar, Singapore, and the United Kingdom.

We invite you to join our team and connect your passion and purpose to our mission.

Our employees are committed, engaged, and excited about making the world a safer place. 

Job Designation:

This role is responsible for generating qualified leads, managing inbound and outbound customer communication, and supporting the sales team in opportunity development.

The Inside Sales Representative serves as the first point of contact for many customers, ensuring that their needs are understood and addressed while driving pipeline growth through disciplined follow-up, CRM management, and collaboration with Account Executives.

 Core Tasks:


* Conduct outbound calls, emails, and digital outreach to prospective customers in defense, law enforcement, and commercial markets.


* Qualify inbound leads and assign to appropriate sales team members.


* Schedule product demos, webinars, and meetings for Account Executives.


* Track customer interactions, opportunities, and sales activities in Salesforce (or company CRM).


* Support proposal development, quotes, and compliance documentation.


* Maintain knowledge of InVeris solutions to effectively position offerings.


* Provide timely and professional responses to customer inquiries.


* Coordinate with marketing on campaign follow-up and lead nurturing.


* Generate reports to monitor pipeline health and inside sales activity.


* Collaborate with technical SMEs and Account Executives to ensure customer requirements are met.

 Job Specifications:

Core Knowledge


* CRM proficiency (Salesforce preferred).


* Understanding of sales process stages (inquiry, demo, proposal, close).


* Familiarity with federal/state/local procurement or defense industry sales cycles.


* Strong written and verbal communication skills.


* Knowledge of lead qualification techniques (BANT, or similar).


* Ability to research and identify target accounts in assigned markets.


* Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Core Competencies


* Customer Relationship Management


* Opportunity Qualification


* Sales Pipeline Management


*...