Non Exempt Sales Manager

Sales Manager

The Sales Manager is responsible for proactively pursuing and attaining all Group, Business Transient, and Extended stay hotel goals optimizing the revenues while ensuring that guests are provided with the highest level of quality service.

This individual will also be held accountable for soliciting and servicing business in the hotel in accordance with the marketing plan and assigned market segments, as well as for and executing the online marketing strategy and other responsibilities.

The Sales Manager input will help his/her hotel in their development of the marketing plan and related strategies.

Requirements


* 3-5 years hotel sales experience in business transient and/or other group market segments


* High School diploma or equivalent required


* College degree preferred


* Creative and aggressive sales professional with proven track record in the Central NY hospitality market, preferred


* Proactive sales efforts to address need periods of the hotel.

Outside sales calls, outreach to customers via phone and email.

Utilize other resources that bring new opportunities to the hotel.


* Proven selling, negotiation, and presentation skills


* Proficient in group forecasting, group room block pickup, and revenue


* Demonstrated ability to understand customer needs & requirements, and translating these into sales solutions


* Professional proposal and contracts administered


* Attend and engage in local community/organizations that create awareness about the Craftsman Inn


* Skilled in usage of computers and software programs associated with Sales & Catering, such as Delphi, ISalesPro, and hotel property management systems


* Ability to multi-task and conduct strong time management


* Collaborate between departments to facilitate the customer needs

Duties & Functions:


* Own the business transient segment of business for the hotel


* Independently solicit and manage a portfolio of business for the hotel


* Meet and/or exceed assigned quarterly sales goals


* Partner with Events Sales Director to determine and develop marketing strategy and plans to generate business transient business


* Conduct regular site visits and inspections for new and prospective business at all assigned properties


* Identify promising leads and following up as needed via correspondence, meetings, etc.


* Negotiate contracts on behalf of the Company and modify terms to secure the business


* Become an active member of industry organizations to promote the hotel(s) to the meeting community


* Work closely with Westin Event Sales Director to keep abreast on all marketing plans and initiatives


* Meet weekly with Event Sales Director during RFP season to develop strategies and to ensure hotel is hitting ADR Targets (approved rates to be based on volume)


* Host Quarterly Reception (based on availability during summer season)


* Explore the concept of running...