IT Infrastructure Manager (Remote)

WHO WE ARE

Supported by more than 4,000 employees in nearly 100 locations across the United States, we provide a full continuum of engineering and consulting services, including design, planning, architectural, environmental, construction and program management.

Our clients include U.S.

federal, state and municipal governments, foreign allied governments, and a wide range of commercial clients.

Michael Baker is committed to delivering a standard of excellence that fosters a culture of innovation, collaboration and technological advancement to help solve our clients' complex challenges.

Job Summary

The Infrastructure Manager plays a crucial role in leading, strategizing, designing, building, and maintaining essential corporate server, storage, and network technologies.

This position oversees a team responsible for engineering and Tier 3/4 support for advanced computing solutions, including Cloud systems, server hardware, operating systems, storage, virtualization, client email infrastructure, networking, and endpoint management and security.

Collaborating with IT functional leaders, business leads, and process managers, the Infrastructure Manager identifies and delivers both client and corporate infrastructure projects.

The ideal candidate will address client needs while ensuring solutions align with IT standards and best practices.

Additionally, this role involves managing, mentoring, and leading technical staff on various projects.

Essential Duties & Responsibilities


* Provide engineering expertise and mentorship for the design, development, implementation, operations, and sustainment of both on-prem and cloud compute and storage services that improve overall system performance and availability.


* Lead the research, analysis, solution design, and implementation planning of solutions for the modernization of existing on-premises, cloud, and B2B network solutions.


* Drive strategic technological innovation, demonstrating a breadth and depth of knowledge in all things related to the complex operations of compute, storage, networking, and identity management.


* Be proficient in cybersecurity controls as it relates to infrastructure components, including various industry security controls such as NIST or CIS.


* Collaborate with IT teams from different functions to develop, integrate IT technologies using standard methodologies and industry-standard frameworks.

Offer insight and expertise on new technologies as it relates to the company and its clients.


* Ensure flawless execution of all process improvement and support management-related activities across the IT organization by applying process improvement, organizational change strategies, communication planning, organizational readiness assessment, and partner analyses.


* Lead a team that resolves customer technical issues, develops responses, and installs new technologies.


* Coordinate the company's network, computer (servers), hardware, and software.
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