Sr. Client Manager; O500 (Hybrid/Chicago)

Role Summary

Responsible for growing membership within existing accounts and for directly managing business relationships with client accounts.

Ensures that systems and processes are in place to meet the needs of internal and external clients.

Develops and implements strategies and policies relating to account management.

May provide guidance or expertise to less experienced account managers.

Responsibilities


* Overall account management responsibility for CIGNA HealthCare assigned customers including responsibility for persistency results, membership and revenue growth, and the cultivation of customer and producer/broker relationships


* Provides input that positively impacts financial results


* Ensures exceptional service and growth through the development of a high performing Client Management team

Qualifications


* College Degree or equivalent years of relevant experience


* 5+ years of experience in health benefits (client management experience highly preferred)


* Excellent communication/customer service skills/sales negotiation skills


* Sales/marketing/underwriting or operations experience preferred


* Financial Savvy; ability to grow book of business

Acti

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

This role is also anticipated to be eligible to participate in an incentive compensation plan.

We want you to be healthy, balanced, and feel secure.

That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.

Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.

We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

For more details on our employee benefits programs, visit Life at Cigna Group .

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life.

We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.

Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you requir...