Inside Product Support Sales Representative

Inside Product Support Sales Representative

Detroit, MI, USA • New Hudson, MI 48165, USA Req #795

Wednesday, February 5, 2025

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award-winning team!

We provide our employees with the following tools and resources to be successful:



* Training


* Tuition assistance


* Employee stock purchase plan


* Outstanding benefits package (Medical, Dental and Vision insurance, plus much more!)


* 401(k) with match


* Competitive wages


* Paid time off


* 10 paid holidays


* Work schedule: M-F, day shift

Our Construction Equipment Group is seeking a full-time Inside Product Support Sales Representative reporting to either our Detroit or New Hudson, MI branches.

The primary objective for this position is to complete shop, field, and parts quotes for the outside PSSR team, as well as shop managers, field managers, and dispatchers.

This position will support all of Michigan and Ohio Construction Equipment groups, as well as New York on occasion.

Additional responsibilities of the position consist of, but are not limited to:


* Developing proficiency in the use of ERP, PROSIS and other data resources


* Incorporate Alta's Guiding Principles into daily activities


* Performs other duties as assigned


* Consistent, regular, and reliable attendance including being ready for work at the designated start time

Qualifications


* Previous experience with heavy equipment parts and/or service


* Possess excellent verbal and written communication skills


* Flexibility- willing to adjust to daily issues dependent on circumstances.


* Computer programs: Word processing, spreadsheet, accounting and equipment manufacturing technical software


* Language skills: Intermediate - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

Ability to speak effectively before groups of customers or employees of organization.


* Mathematical skills: Intermediate - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Ability to apply concepts of basic algebra and geometry.


* Reasoning ability: High - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands/Work Environment:


* Physical/Sensory Functions: Regularly will sit; Frequently will stand, walk, climb or balance; Occasionally will use hands, reach with hands and arms, stoop, kneel, crouch or crawl, talk/hear, taste/smell.
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