ERTS Program Manager

Description

Essential Functions:
• Responsible for implementation of customer programs and project management which includes managing staff to support business activities as necessary.
• Assure a program is implemented which supports the organization while providing services for customers.
• Drafting and maintaining a system of tracking operational plans that assure for the proper service quality to support customer.
• Develop and maintain a management system to assure for the organizations support of customers assigned which is consistent with organizational standards.
• Training internal stakeholders on topics related to support customer needs.
• Implement commercial strategies to assure profitability of services as it relates to customer base assigned.
• Schedule, develop and participate in meeting as necessary to support customer and company needs,
• Provides weekly reporting relevant to communicating staff, vendor and customer performance and progress to completion of initiatives outlined in strategic plans or directives from direct supervisor.
• Provide monthly financial reporting relative to project performance which includes revenue, cost and collections activities.
• Pursue and accomplish initiatives related to driving improved organizational project profitability performance as it relates to execution of projects and programs of influence.
• Perform other job-related duties as required by direct supervisor.