IT Technician & Jr. System Administrator

Title:  IT Technician & Jr.

System Administrator

Starting Salary Range: The starting salary range for this position will be in the $28.27/hr to $29.06/hr range, depending on experience, education, and skills relevant to the position.  Please note that the indicated starting salary range describes the range for an incumbent in this position.  Most new staff generally start at the beginning of the range percentile to ensure internal salary equity.

Location: Fully remote eligible within the contiguous United States only, with preference given to applicants willing to relocate or work a hybrid schedule at the Durango, CO office.

Status:  Full-Time, Non-Exempt

Benefit Eligible: Health, Vision, Dental, Short/Long-Term Disability, Basic Life Retirement, Paid Time Off, Supplemental benefits including critical care, pet insurance, supplemental life, and others.

Reports to:  Information Technology Manager

Posting Period:  Please apply before 2/7/2025.

 

Organizational Summary: 

Conservation Legacy is a nationwide non-profit.  The Corps programs within the organization engage participants in diverse conservation and community projects that serve public and private lands.   These projects provide opportunities for personal and professional development and strive toward a high priority of needs for public land managers and community partners.

Through the mission of engaging future leaders who protect, restore and enhance our nation’s lands through community-based service; Conservation Legacy works toward a world with healthy lands, air and water; thriving people and resilient communities.

 

Position Summary:

The Information Technology Technician & Jr System Administrator is a pivotal role, responsible for providing comprehensive IT support to staff, primarily through email, phone, and video.

This includes managing service desk tickets for level 1 and 2 support, monitoring and maintaining IT systems such as Microsoft 365, Exchange, Microsoft Teams, SharePoint, Intune, Entra ID, MS Defender ATP, and others.

This role will be responsible for providing up-to-date documentation and training for in-office and remote staff.  Additionally, this role will assist in system administration, including patching, updates, backups, account management, log monitoring, and implementation of basic security protocols.  Approximately 60% of the position will be technician duties and 40% will be system administration duties.

 

Outcomes & Functions of Position:

 

IT Support:


* Support, monitor, test, and troubleshoot hardware and software problems across multiple locations.


* Assist in the onboarding and offboarding process by properly managing user accounts, permissions, etc.


* Install and configure workstations based on organizational needs, both on-site and remotely.


* Document, track, and monitor all issues using the organization's service desk software.


* Actively monitor and remediate any security or compliance inc...