Field Service Engineer ( Johor)

In Schneider Electric everything we do promotes progress and sustainability for all - our colleagues, customers, partners, and the communities and societies where we live and work.

From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in.

Working at Schneider Electric means working toward a cleaner, better world.

You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

The Role:

We are a looking for a Field Service Engineer to be base in Johor to make an impact!

What will you do?


* Support serviceable Schneider equipment including but not limited to: electrical switchgear, protection relays, PLCs, HMIs, Gateway, Servers, Communication, Networking in ENMCS & IMCS environment.


* Properly document, label, and return all defective parts utilized in the repair of equipment to the designated disposal/repair location.


* Develop innovative solutions to more complex technical problems that arise during start-up.


* Research, evaluate, and recommend new products or equipment upgrades that will meet customer needs.


* Assist Schneider Electric Service Partners in site visits, evaluating technical and professional performance.


* When at customer site, look for other business opportunities outside current scope of work and lead them to the sales team


* As Technical support level 2, solve technical issues arise by other field service rep


* Escalate to other technical support level within the company when needed


* Can investigate remotely the origin of the breakdown and submit fixes (in a service bureau for example)


* Support Consulting Expert, Project Engineer and IOT Integration Digital Execution in all business and operational issues to ensure perfect Business Delivery and Performance.

What qualifications will make you successful?


* Degree in Electrical & Communication Engineering with at least 5 years in services onsite environment.


* Possess experience to troubleshoot protection relays, switchgears and power system products like low and medium voltage, transformers 33kV


* Possess project implementation, testing & commissioning experience is a must


* ENMCS & IMCS system knowledge is an added advantage


* Knowledge in PLC,HMI & SCADA knowledge is an added advantage.


* Strong communication & writing skills


* Able to work 90% time onsite.


* Open to be base in Johor.

What's in it for me?


* Global Family Leave


* Comprehensive medical coverage for employee and dependents


* Worldwide Employee Stock Ownership


* ...and more!

Let us learn about you! Apply today.

You must submit an online application to be considered...