Design & Experience Lead - Director (Hybrid)

Summary:

As a member of the HR Operations & Strategy (HR&S) organization and Global Workplace/Real Estate (GWP) Leadership team, the GWP Design & Experience Leader will report directly to the Vice President of GWP.

This role requires a highly experienced and motivated innovator to lead the global design of our physical workplace and desired experience of our physical workplace portfolio, which includes offices, clinics, and pharmacies.

This role will be responsible for creating and implementing design strategies that enhance the overall workplace experience, improve hospitality functions, and align with our ESG (Environmental, Social, and Governance) and sustainability goals.

The ideal candidate will have a strong background in workplace design, project management, and collaboration with both internal leaders and external partners.

Responsibilities:


* Develop and implement a comprehensive global design strategy for our physical workplaces.


* Lead a team of design professionals and external partners to execute design projects that enhance the workplace experience.


* Ensure alignment of design strategies with the company's ESG and sustainability goals.


* Oversee the physical and experiential space design of global offices, clinics, and pharmacies to create functional, aesthetically pleasing, and sustainable environments focused on enhanced quality and employee experience.


* Enhance hospitality functions within the workplace to improve employee and customer experiences.


* Incorporate innovative design solutions that promote productivity, wellness, and collaboration.


* Lead the architectural and engineering efforts for workplace design projects.


* Ensure that all design solutions comply with building codes, regulations, and industry standards.


* Collaborate with engineering teams to integrate mechanical, electrical, and plumbing systems into design plans.


* Create compelling design presentations, layouts, and test fits to communicate design concepts and solutions.


* Develop executive presentations to further facility quality and experience standards.


* Utilize design software and tools to produce high-quality visualizations and documentation.


* Integrate ESG and sustainability principles into workplace design and operations.


* Collaborate with internal stakeholders to develop and implement initiatives that reduce the environmental impact of our physical workplaces.


* Monitor and report on the progress of sustainability initiatives and their impact on the workplace.


* Partner with internal leaders across various departments to ensure design projects meet business needs and objectives.


* Manage relationships with external design firms, contractors, and vendors to deliver high-quality design solutions.


* Facilitate effective communication and collaboration between all stakeholders involved in design projects.


* Oversee the planning, budgeting, and strateg...