Loan Servicing Analyst

Join our dynamic team in Mortgage Finance Operations and make a significant impact by ensuring seamless funding and paydown processes.

Apply today to be part of a collaborative environment!

Job Summary:
As a Loan Servicing Analyst in Mortgage Finance Operations, you will process funding and paydown requests, manage customer accounts, and ensure all service level agreements are met.

You will collaborate with various teams and serve as the primary interface with Mortgage Finance customers.

Job Responsibilities:


* Process customer funding and paydown requests


* Balance customer funding and operating accounts


* Maintain facilities, including haircuts and transfers


* Conduct reporting and research


* Utilize various technology applications


* Report defects and enhancements to applications/processes


* Participate in application user acceptance testing


* Drive risk and control agenda


* Prioritize and manage workflow, escalating when necessary


* Analyze loan-level activity and resolve issues


* Address client disputes with effective solutions and demonstrate adaptability

Required Qualifications, Capabilities, and Skills:


* Bachelor's degree from an accredited university


* Minimum 5 years of experience in accounting and collateral management


* Proven ability to work independently with excellent judgment


* Experience reading and interpreting loan documentation


* Experience managing high-volume workflow and account assignments


* Experience in the approval and release of agency forms


* Team-oriented with excellent communication and client service skills


* Highly organized with the ability to manage multiple priorities


* Intermediate knowledge of performance metrics and client invoices


* Intermediate Excel and PowerPoint skills

Preferred Qualifications, Capabilities, and Skills:


* Experience in a hybrid work environment


* Familiarity with Mortgage Finance Online (MFO) website


* Knowledge of securitized products and related compliance requirements

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibilit...