ED Patient Access Coordinator

Nemours is seeking a full-time Patient Access Coordinator to join our team!

Responsibilities:


* Supervises and directs daily operations in regards to PASS team operations, including staffing, finance, and team performance.

Ensures advancement of Nemours True North vision, strategies, brand, model of care, quality/safety goals and commitment to patient/family centered care.


* Responsible for the daily management and evaluation of department staff as assigned by Nemours.

Works collaboratively with the Emergency Department Manager, regarding hiring, evaluations, and disciplinary actions.


* Collaborates with a number of corporate services to assure accurate and timely patient billing and revenue collection process; i.e.

managed care contract adherence from an authorization, coding, billing and collections perspective


* Maintains financial records and data collection


* Prepares monthly analysis of financial statistics


* Collaboratively with the ED manager, prepares and assist in implementation of annual program budget


* Addresses any customer's questions and any lodged complaints

Qualifications:


* Bachelor's degree required


* 3 years related continuous improvement work


* Emergency Department experience