Operations Support Administrator

Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.

Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.

From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

The Central Operations Administrator is essential to streamline operations by alleviating the administrative burden on subject matter experts, allowing them to concentrate on high-impact strategic initiatives.

The Central Ops Admin is crucial for ensuring effective incident management, project administration, and data accuracy and will involve documenting security incidents and communicating them appropriately while maintaining confidentiality.

Additionally, the role includes compiling reports to identify trends for continuous improvement and tracking invoices to ensure financial accuracy and efficient processing.

Overall, this position is vital for promoting operational efficiency and strategic oversight.

£23,400

Advert closes at 10am on Tuesday 19th November.

Role is home based.

Benefits include:



* 25 days annual leave


* Holiday trade scheme


* 9% combined pension


* Flexible benefits package

Key Contacts & Relationships:

Internal

Central Operations SME: PIP, WCA & SB

Central Service Business Partner

Operations Solution Specialist

Central Operations Director

FAS Support Centre Managers

Assessment Delivery

1.

Responsible for accurately documenting and administering security incidents, ensuring timely communication with relevant personnel while maintaining confidentiality and compliance with organisational policies.

Maintain accurate records and escalate repeat instances and trends to Central Services Business Partner.
2.

To attend project meetings to administer and maintain project plans, prepare summaries and action items, and support deadlines, while ensuring discussions remain within the appropriate scope.

3.

Assist in the accurate capture and documentation of data for various projects, including the asset registers for audio and medical equipment, ensuring all records are up to date and easily accessible.

4.

Help compile and organise reports, such as the WCA intake report and validation reports, to provide insights into operations and assist in identifying trends for continuous improvement.

5.

Help track and organise relevant invoices, ensuring they are processed efficiently and that any discrepancies are reported promptly to maintain financial accuracy.

6.

Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect.

Qualifications & Experience

• Demonstrable experience in an administrative position

Individual Competencies

• A commitment to the princi...