Analyst - Quality Mgmt

Description & Requirements

Maximus is looking to hire a Analyst - Quality Mgmt to support the NextGen Program under the FSA Department of Education portolio.

Essential Duties and Responsibilities:

- Complete quality audits on assessments, screens, and other work products to improve outcomes and processes and to ensure adherence to policy and procedure and applicable state and federal regulations.

- Organize and perform ad hoc quality-focused studies on assessments, screenings, and other work products to identify trends, develop recommendations, and guide quality improvement activities, operations decisions, and customer consultation.

- Monitor decision-making and performance to ensure quality outcomes.

Provides feedback to appropriate member(s) of leadership management when concerns arise.

- Develop and facilitate inter-rater reliability projects for clinical and quality staff.

- Collect, audit, analyze, and report on company quality data to support quality projects and initiatives defined by the company's Quality Improvement Plan (QIP).

- Develop, review, and edit comprehensive quality reports for internal and external customers, ensuring level of compliance with the QIP and contract requirements is communicated.

- Coordinate quality projects by scheduling and leading quality focus meetings, creating and communicating meeting agendas, and communicating key discussion points and action items regularly to keep progress on-track.

- In collaboration and with the Quality Improvement Coordinator, develop electronic tools and resources for new and existing quality improvement projects and initiatives, including various presentations, training plans, forms, spreadsheets, informational handouts, etc.

- Conduct regular quality training sessions with internal and external customers.

- Assist with compliance research, documentation, resolution, and reporting.

- Perform other duties, as necessary or assigned by the manager.

Minimum Requirements

- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.

Additional Requirements as per contract/client:

- FSA Department of Education experience preferred

- Must reside in the U.S.

- Must be a U.S.

citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.

Final suitability determination is the sole discretion of the Department of Education.

Home Office Requirements:

- Hardwired internet (ethernet) connection

- Internet download speed of 20mbps or higher required (you can test this by going to www.speedtest.net)

- Private work area and adequate power source

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a ...