Senior Veterans Service Representative

ABOUT THE POSITION
The County of Riverside Veterans Services Department seeks a Senior Veterans Service Representative for Hemet, CA.

The Senior Veterans Service Representative will be, on occasion, asked to attend training and outreach events throughout Riverside County.

The selected candidate will be asked to provide direction and oversight to the Indio office while providing supervision to the Veteran Service Representatives and office staff assigned to the office.

Additional duties of the position include conducting informative presentations for members of the public on the Veterans Services Department and the possible VA benefits.

They will assist veterans, their dependents, and survivors in obtaining benefits from federal, State, and local governments and perform full range of veterans' claims work and approve timesheets.

Meet the Team!
The Riverside County Department of Veterans' Services to promote and honor all veterans and enhance their quality of life and that of their dependents and survivors through counseling, claims assistance, education, advocacy, and special projects.

Can you see yourself here?

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EXAMPLES OF ESSENTIAL DUTIES

• Interview and advise veterans, their dependents, and survivors concerning entitlement to benefits under federal, state and local provisions.

• Determine pertinent federal, state and local provisions as they relate to veteran claims; prepare, develop and prosecute Veterans Administration claims; prepare and develop appeals for presentation to the board of Veterans Appeals.

• Search for, analyze and screen all available evidence bearing on veteran entitlements.

• Obtain affidavits, military records, birth, death, and naturalization certificates, marital documents, and other supporting evidence for claims.

• Contact lawyers, physicians, clergymen, and others to obtain further supporting evidence; provide advice and assistance to veterans in obtaining government insurance coverage and benefits.

• Assist applicants in applying for financial, medical, burial, and educational benefits; develop applications for discharge upgrades.

• Deliver oral presentations to veterans' groups and at other gatherings; maintain proficiency in laws and regulations relating to veterans.

• May supervise subordinate employees; may manage a branch office or operate field offices on an itinerant basis.

MINIMUM QUALIFICATIONS

OPTION I

Experience: One year as a Veterans Services Representative II with Riverside County.

OPTION II

Education: Graduation from an accredited college or university with a n associate 's degree.

(Experience which involved in-depth interviewing and the securing of information from individuals in order to determine, on the basis of laws and regulations, the acceptance, rejection or categorization of actions, may substitute for the required education on the basis of one year of experience for one year of education.)

Experience: Two years in the preparation and developme...