Patient Access or Patient Business Services Supervisor - Provider Relations

ABOUT THE POSITION

The County of Riverside's University Health System - Medical Center department seeks a Patient Access or Patient Business Services Supervisor to join their Admitting team.

Under general supervision, the incumbent will direct oversight of the referral coordinators (30+ employees), time and attendance, responsible for referral reports, staff productivity, and have the ability to adjust assignments based on referral volume; plans, organizes, coordinates, and supervises the staff and day-to-day operations of a patient access or patient business services function at the Riverside University Health System, and performs other related duties as required.

This position is located in Moreno Valley.

The ideal candidate will have strong professional leadership experience in healthcare or dental operations and with Excel.

This position will either have a 5/40 or 9/80 schedule (will be determined at a later time).
This is a hybrid position; the incumbent will telecommute and report in-office.

Meet the Team! RUHS-Medical Center

EXAMPLES OF ESSENTIAL DUTIES

•Supervise the activities and day-to-day operations of one or more patient access or patient business services/revenue cycle functions: admitting, insurance billing, charge description master, clinic registration and scheduling, cashiering, revenue cycle/collection, provider relations, patient eligibility, and financial counseling at RUHS; review and evaluate policies and procedures in terms of RUHS goals.
•Assist in developing, updating, and implementing policies and procedures to ensure the most efficient methods of achieving patient access or revenue/patient business services goals and objectives, including admitting patients, billing fiscal intermediaries, and maximizing collections of delinquent accounts.
•Evaluate work performance and progress of subordinate employees; develop and implement comprehensive training programs for division personnel; perform or review patient financial evaluations and recommend payment and free care arrangements as appropriate.
•Provide technical guidance to staff on the most difficult and complex work of unit; coordinate the work of units supervised with other RUHS departments, County departments, and external fiscal intermediaries to ensure the accurate flow of information and to solve mutual problems.
•May participate in contract negotiations with fiscal intermediaries; analyze and prepare a variety of detailed financial and statistical reports.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited college or university with a Bachelor's degree, preferably with major coursework in business, public, healthcare, or hospital administration or a closely related field.

(Additional journey level experience related to patient access or revenue cycle or patient business services function in a hospital or health care agency may substitute for the required education on the basis of 30 semester or 45 quarter units equaling one year o...