DO NOT APPLY - for testing purposes only

You excel in customer service, are operationally knowledgeable, and enjoy a fast-paced working environment.

You do what's right - for customers and colleagues - inspire others to do the same.

You are organized, meet deadlines, and have a strong attention to detail.

As an Assistant Branch Manager - Operations in Branch Banking, you will work together with the Branch Manager to oversee the general management of the branch.

You will be responsible for managing branch operations and regulatory banking compliance.

You will directly supervise and coach Associate Bankers to accurately handle paying and receiving transactions, deliver a great customer experience, and send referrals to platform Bankers.

Job responsibilities



* Manages operational functions including loss control, compliance, customer retention, and audit standards


* Supervises, coaches, and develops Associate Bankers regarding policies, procedures, products, systems, and banking transactions


* Handles all aspects of branch operations, including paying and receiving transactions, regulatory compliance, and Bank Policy & Procedure


* Plans and manages staffing to meet changing Branch and customer needs


* Leads and develops branch staff to meet customer's service needs and to foster an environment in which all employees can perform their best work in a team environment


* Makes lives of customers more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week


* Communicates branch priorities throughout the day In the absence of the Branch Manager or designated banker

Required qualifications, capabilities, and skills



* Completion of a customized training program at Chase


* High school degree, GED, or foreign equivalent


* Demonstrated commitment to operational integrity, policies, procedures, and regulatory banking requirements


* Pass Branch audit


* Strong probing, analytical, problem-solving, and decision-making abilities


* Knowledge and interest in connecting customers to available technology


* Adaptability, flexibility, and ability to work branch hours including weekends and some evenings

Preferred qualifications, capabilities, and skills



* College degree or military equivalent

Dodd Frank and Safe Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.

As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position.

Note that any felony conviction within the last seven years will disqualify you from consideration for this position.

Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/D...