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Breakfast attendant/ambassador
You like early mornings, making people happy and sending them off to start their day with a healthy breakfast and a spring in their step.
You know how to make people feel welcome, offering both a smile and a breakfast buffet which is clean and fresh and to your hotel standard to ensure food safety.
As the Breakfast Attendant/Ambassador you will:
• Be an Early Riser - arriving at work on time to get the buffet set up, preparing all foods and keeping breakfast (and lunch when needed) full and attractive throughout the meal period.
As the restaurant closes, all cleaning duties - polish the buffet, cleaning the floors, tables, etc.
- is also part of your role as is keeping the breakfast storage/supply areas clean and stocked.
• Be a Host - pouring coffee, helping the guest as needed, answering questions, offering a friendly smile - and maybe even the weather forecast.
• Be a Server - keep you area clean - both the buffet as well as all the tables by bussing and clearing tables and breaking down the buffet.
• Be a Safety & Security Agent - follow your hotel's established safety and security policies & procedures.
Anticipate problems and call management as needed.
Job Requirements
A high school education or equivalent is helpful.
Prior customer service experience preferred.
Physical requirements include the ability to work long hours if needed.
Medium work - exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, ability to multi task.
Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels.
Near Vision - The ability to see details at close range.
Ability to stand for long periods of time without sitting or leaning.
Must be able to convey information and ideas clearly in English.
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Type: Permanent Location: Dartmouth, CA-NS
Salary / Rate: Not Specified
Posted: 2025-08-20 08:31:11
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PRIMARY FUNCTION :
To provide informative equipment demonstrations and training for customers helping to influence sales.
Also, to deliver equipment to various locations as instructed.
ESSENTIAL DUTIES:
I.
Equipment Delivery
Deliver any new, used, or rental equipment to various customer locations in a safe and timely manner.
Obtains necessary delivery permits and maintains required transportation logs and reports.
Maintains efficient and safe delivery truck operations by conducting regular preventative maintenance checks and adjustments or obtaining proper repair.
II.
Equipment Demonstration
Demonstrates divisional equipment upon delivery to customers.
Provides "HOW TO OPERATE" customer employee training for all equipment demonstrated.
Performs any basic/preventative maintenance mechanical adjustments on delivered equipment insuring proper operating conditions.
Promotes excellent customer service by maintaining a neat business appearance and positive approach.
Encourages customer purchases and rentals by promoting equipment features and reliability.
Performs after delivery follow-up with customers answering any questions or providing any operational assistance/support.
MINIMUM REQUIREMENTS :
Education :
Two-year technical school graduate, high school graduate or GED certification with mechanical training and familiarity with larger industrial equipment and two years of hauling experience.
Work Experience :
Must have required license to operate a "long-haul" truck and "low-boy" trailer or "flat bed" and have a CDL class "A" license.
Physical :
Be able to pass DOT physical and drug test.
No physical restrictions which would prevent associate from operating truck, trailers, and other equipment for daily performance of required work.
Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 137 pounds, as well as use mechanical hoist for heavier parts.
Other :
Must possess good verbal and grammatical skills to interface with customer and demonstrate equipment with operators.
Ability to organize hauling schedule to maximize production.
This job description is not intended to be all-inclusive.
Your supervisor may request and assign you similar duties.
Any major modification of this job role requires Human Resources approval.
Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2025-08-20 08:31:09
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PRIMARY FUNCTION:
This position is responsible for performing administrative duties for the Service Department.
Manage customer phone calls/e-mails, organize scheduler and assign technicians to efficiently move from job to job throughout each day.
Must maintain good customer relations by handling customer inquiries and concerns.
ESSENTIAL DUTIES:
• Answers telephone for service department and routes calls to appropriate personnel.
Ensures excellent customer relations by resolving telephone or direct request, issues, or concerns.
• Assign jobs to technicians according to their skill and knowledge.
• Reviews, updates, and closes work orders.
• Maintain Work-in-Process
• Keep scheduler up to date
• Identify and route appropriate warranty documents to the warranty department.
• Closely working with the Parts Department for ordered and received parts.
• Approve technician's time entry
• Submit expense reports for any purchases made on company credit card.
• Types correspondence, records, completing forms, reports, etc.
• Create quotes when required
• Receives e-mail and distributes.
• Coordinates customer inquiries and concerns.
• Maintains office machines and supplies (printers, copier, etc.).
• Calculates C.O.D.
jobs for the field staff.
Process credit card transactions.
• Issues credit to customers and writes journal entries to correct customer billings.
• Work closely with other service department personnel.
• Promote safety to all personnel.
MINIMUM REQUIREMENTS:
Education:
High School diploma.
Work Experience:
Two years working experience in a similar administrative related position.
Physical:
Must be able to work for long periods while seated.
Must have ability to clearly communicate with customers on the phone or in person.
Good customer relations and pleasant personality is a must.
Must be PC literate with an intermediate skill level in word process and data base management software.(preferably Microsoft).
This job description is not intended to be all-inclusive.
Your supervisor may request and assign you similar duties.
Any major modification of this job role requires Human Resources approval.
Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Type: Permanent Location: Richmond, US-VA
Salary / Rate: Not Specified
Posted: 2025-08-20 08:31:08
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PRIMARY FUNCTION :
This position provides inside rental customer service support and various administrative operational duties including rental equipment billing & inventory coordination.
Serves as a liaison between technical staff, sales representatives and customers.
ESSENTIAL DUTIES:
I.
Customer Service - Percent Of Time Spent = 60 % +
* Provide rental customers with quotes, availability, and delivery schedules.
* Resolve customers' rental complaints and issues.
* Monitors equipment rental schedule and contacts customer with any schedule updates, modifications or delivery issues.
* Act as a liaison between departments and branches for rental equipment availability, transportation, and repair.
* Informs sales and rental representatives of rental/sales fleet inventory, activity and rates.
* Notify customers of equipment damage/loss within 24 hours.
* Ensures customer's certificate of insurance is valid or that REP/RLP are invoiced.
* Assists with collection of past due rental payments.
* Builds relationship with extended CAT family (other dealerships).
* Coordinate freight for Power Systems Service.
* Responds to the needs of walk-in customers.
* Supports after-hours on call and rotates with other personnel for on-call duty.
II.
Administrative/Operational - Percent Of Time Spent = 40 %+
Equipment /Inventory
* Ensure rental units are operational and coordinates repairs and maintenance with Rental Operations Manager.
* Schedules transportation and delivery of rental equipment.
* Communicates with yard technicians about units being dispatched and returned.
* Maintains a list of rentals that are swapped out with date, reason, and cost to determine root cause
* Maintains inventory status in GPAX and ensures accurate and timely billing.
* Reviews the Gate Log daily and updates status in business systems.
* Opens service calls in GPAX for rental returns and units on jobsites needing repair.
* Provides inter-company and external (extended CAT family) rental sales coordination.
B.
Bookkeeping/Invoicing
* Expedites customer credit applications.
* Processes billing/invoices.
* Creates and processes purchase orders for payment to outside vendors.
* Serve as back up for GPAX reconciling and Journal Entries.
* Serve as back up for invoicing rental contracts.
MINIMUM REQUIREMENTS :
Education :
* Preferred: 4-year degree + 1 years' direct experience
* Acceptable: 2-year degree + 3 years' related experience
Work Experience :
* Must have at least one year in a similar role, preferably in rental service.
Physical:
* Ability to be seated for long periods of time
Skills:
* Strong customer service and communication skills
* Intermediate Microsoft Office skills (Excel, Word)
* Preferred: Microsoft Dynamics AX, mechanical/product knowledge
This job description is not intended to be all-inclusive...
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Type: Permanent Location: Garner, US-NC
Salary / Rate: Not Specified
Posted: 2025-08-20 08:31:07
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PRIMARY FUNCTION :
Provide key support for rental shop operations and maintains vital administrative operational responsibilities.
ESSENTIAL DUTIES:
Opens service calls for Rental Operations.
Daily assignment of service calls for technicians, based upon fleet and customer demand.
Review, update, and pre-close service calls.
Maintain service call filing system.
Verify technician time entries (wip & non wip)
Review and update equipment status of return, ready, quick turn and down areas.
Generate repair estimates to customers for repair/cleaning/damage/loss required upon equipment return
Route warranty documents to the warranty department after initial review.
Process meal and outside purchase expenses.
Code and route for approval.
Manage purchase orders and bill outside purchases to service calls.
Assist technicians with personnel and system issues (e.g., Dayforce, GPAX).
Support rental operations in Garner, Hope Mills and Leland.
Assists Operations Manager and others with projects as needed.
Supports after-hours on call and rotates with other personnel for on-call duty.
II.
Customer Service
* Handle rental repair/service inquiries (phone, walk-in, mail).
* Resolve customer service complaints.
* Communicate service updates to sales reps and coordinators.
* Coordinate outbound and return equipment with yard technicians and haulers.
* Act as a liaison between customers, coordinators and technicians for repair and preventive maintenance of rental equipment on jobsites.
MINIMUM REQUIREMENTS :
Education :
High school diploma.
Work Experience :
Two years in a similar administrative role, a technical background preferred.
Skills:
* Strong communication (email, text, phone, in-person).
* Excellent customer service.
* Intermediate PC skills, especially with Microsoft Word
Physical:
* Role may be located in a shop floor environment or office
* Ability to sit or stand for extended periods.
* Ability to bend, kneel and lift 75 pounds.
This job description is not intended to be all-inclusive.
Your supervisor may request and assign you similar duties.
Any major modification of this job role requires Human Resources approval.Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Type: Permanent Location: Garner, US-NC
Salary / Rate: Not Specified
Posted: 2025-08-20 08:31:06
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PRIMARY FUNCTION :
Responsible for generating rental revenue by identifying customer needs, promoting rental equipment solutions, and closing rental agreements.
This role involves frequent travel to customer sites, building relationships, and coordinating with internal teams to ensure customer satisfaction and operational efficiency.
ESSENTIAL DUTIES :
I.
Sales Generation ...
80% of Time Spent
* Provides initial contact with customers to determine their rental needs, qualifying their rental potential, executing, and closing rental agreements.
* Provides rental equipment specifications, applications, and basic operator training to customers on rental product lines.
* Identify and pursue rental opportunities through cold calls, site visits, and referrals.
* Maintain strong relationships with existing customers and develop new accounts.
* Conducts daily customer site visits soliciting (current and "cold calls") rental business.
* Follows-up on all rental leads provided by other sales representatives, service associates, website, and inbound phone calls.
* Create new customer accounts in the business system, requests certificates of insurance.
* Prospects for new business through site visits, email, phone, text, and social media platforms.
* Make routine follow-up site visits to current customers to ensure customer satisfaction and identify potential additional business.
* Supports after-hours calls and rotates with other personnel for on-call duty.
II.
Record Keeping ...
20% of Time Spent
Provide rental information and ensure rental agreements are properly developed.
Maintain records in CRM systems, including customer interactions, leads, and competitive activity.
Document wins and losses, as well as competitive activity and pricing.
Submit timely reports (i.e...
call reports, expense reports, etc.)
Collaborate with rental coordinators and service teams to schedule deliveries and pickups.
MINIMUM REQUIREMENTS :
Education / Work Experience :
Technical/business college degree or greater with one year in the rental sales business; or a high school graduate with three years in the rental sales business.
Physical :
Position requires daily commuting to customer locations.
Ability to drive/sit/stand for extended periods of time and lift up to 75 pounds.
Other Skills :
* Proficient in Microsoft Office Suite, Strong verbal, and written communication skills.
Ability to write reports and correspond professionally.
* Ability to work independently and manage time effectively.
* Basic mechanical/electrical knowledge of rental equipment is a plus.
This job description is not intended to be all-inclusive.
Your supervisor may request and assign you similar duties.
Any major modification of this job role requires Human Resources approval.Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employ...
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Type: Permanent Location: Garner, US-NC
Salary / Rate: Not Specified
Posted: 2025-08-20 08:31:05
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PRIMARY FUNCTION:
The primary function of this position is to determine the status of service needed for Caterpillar Industrial engines and components and perform advanced repairs, replacements, installations, or re-building of parts to restore the engine to the proper operation.
This is not limited to Caterpillar engines only.
This would include other OEMs such as Cummins, John Deere, etc.
ESSENTIAL DUTIES:
* Review the work schedule, check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties.
* Use digital, electronic and printed manuals, repair manuals, parts manuals, parts diagrams to troubleshoot engines, engine fuel systems, etc.
* Use lift trucks, overhead cranes, & other aides to lift or move parts into position to be repaired.
* Use hand & power tools to remove, install, replace, re-build, repair and test engines, pumps, grinders and other equipement as required.
* Use miscellaneous resources, internet information and computers to reference parts, get information about parts and enter data into order systems and record keeping systems.
* Use hand and power tools to disassemble/re assemble parts or equipment, drain and fill fluids, cleans parts while complying with safety and enviromental standards.
* Climb on, under, and into vehicles, equipment and engines.
* Use hand and power tools to disassemble/re-assemble: sheet metal, engines, transmissions, generators, fuel systems and other parts or equipment as necessary to complete repairs.
* Replace pumps, control panels, batteries, radiators (200 lb.
with assistance), bearings, seals, wiring, solenoids, fuel lines, nozzles, tests float valves, glow plugs, alternators and other parts and equpment as necessary to complete repairs.
* Use shop overhead hoists and truck mounted cranes to remove and install parts, assemblies and complete engines from all types of industrail equipment, generators and trucks.
* Use meters, measuring devices both digital and mechanical, computers and specialized tooling to test, evaluate, repair,and recalibrate parts and/ or equipment.
* Perform inspections, do preventative maintenance, drain /change fluids, replace filters, belts, coolant hoses.
Conduct SOS sampling, perform testing and record results, document and create proper service information.
* Communicate verbally and in writing service documentation such as test results, troubleshooting information and service report requirements.
MINIMUM REQUIREMENTS:
Education :
Must have a high school education or GED.
Work Experience :
Six years of experience with at least two years of experience with Cat equipment.
Must be proficient in at least two mechanical systems (i.e.
transmissions, engines, hydraulics, etc.) for numerous model lines.
Physical :
Must be able to daily and repeatedly stoop, kneel, bend, climb beside, onto and underneath various equipment to perfor...
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Type: Permanent Location: Garner, US-NC
Salary / Rate: Not Specified
Posted: 2025-08-20 08:31:05
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PRIMARY FUNCTION:
This position is responsible for coordinating, scheduling and dispatching PM technicians to perform maintenance work in the field in an effort to maximize department production capabilities.
This position is also responsible for providing technical support through effective communication to all internal and external customers in an effort to achieve the very best customer satisfaction possible.
In addition, this position is responsible for performing clerical duties to ensure correct billing to customers, accurate service calls, and good customer relations by handling customer inquiries and concerns.
ESSENTIAL DUTIES :
Customer Relations - 80%
* Coordinates customer's request for field PM service along with proactive PM scheduling through internal CVA tracking systems.
* Uses Service Scheduler and other internal programs and reports to schedule maintenance timely and within metrics for a large customer base while having the ability to handle a large volume work.
Service Administration - 20%
* Opens and closes PM service calls.
* Reviews all paperwork for final invoicing.
* Helps manages the "no activity" work in process report to close 90% of all PM service calls within a 7-day window.
* Advises the service manager of any potential problems that might negatively impact field production efforts or jeopardize customer relations.
MINIMUM REQUIREMENTS:
Education: High School graduate with 4 years' experience in a similar administrative/advisor related position; or a two-year college with 2 years' experience in a similar administrative/advisor related position.
Work Experience (see above)
Physical/Other
* Must be able to work for long periods while seated.
* Must have the ability to clearly communicate with internal/external customers on the phone or in person.
* Must be a team player.
This position works alongside others in similar roles and will be required to collaborate to efficiently dispatch technicians in a way that makes sense both for the customer and GPEC.
* Outstanding customer relations and pleasant personality is a must.
* Must be PC literate with advanced skills in Microsoft applications, as well as data base management.
This job description is not intended to be all-inclusive.
Your supervisor may request and assign you similar duties.
Any major modification of this job role requires Human Resources approval.Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Type: Permanent Location: Raleigh, US-NC
Salary / Rate: Not Specified
Posted: 2025-08-20 08:31:04
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About TEKsystems and TEKsystems Global Services
We’re TEKsystems.
We accelerate business transformation for our customers.
We bring real-world expertise to solve complex technology, business and talent challenges—across the globe.
We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.
We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change.
We’re building tomorrow by delivering business outcomes and driving positive impacts in our global communities.
TEKsystems is an Allegis Group company.
Responsibilities
Scope of Position:
The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to external customers as well as corporate and field office employees. The BOA is proficient in the management and collection of customer accounts receivable.
Qualities include:
Building customer relationships, conflict resolution, professionalism, detail-oriented, strong follow-up skills, multi-tasking skills, the ability to use independent judgment, ability to function in an open environment, and the ability to adapt to changes in the workplace
Essential Functions:
* Manage total accounts receivable with an Aging in excess of $3.5 million
* Management of customer accounts, including but not limited to invoicing, PO tracking, account resolution and working with client to resolve outstanding issues.
* Responsible for gathering the necessary data to assist Management with account specific decisions
* Support liaison for field offices and Operational Support Group with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.
* Auditing accounts to ensure accurate billing and client specific information
Qualifications
Education and Experience:
Ideal candidates would have one or a mix of the following education and experience:
* 4 year degree in business, accounting or finance; leadership experience (college or other), related internship or work experience a plus.
* 4 year degree in non-business major, relevant experience in AR/Accounting/Finance preferred.
* 2 year degree and relevant experience in AR/Accounting/Finance required.
* Prior internship or work experience in customer service or a business, financial environment.
Qualifications:
* Exceptional organizational and analytical abilities
* Strong communication skills and work ethic
* Goal driven with problem solving skills
* Proficient in Microsoft Office (Excel and Word required)
* Ability to work multi-task, work independently and as a team player
Compensation: $21.63/hr and eligible for overtime + bonus (quarterly)
Employees also receive a benefits ...
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Type: Permanent Location: COPPELL, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-20 08:30:53
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About Us
Exciting things are happening at the Hilton Airport Atlanta and we want you to be part of our team, where we believe in our family style leadership model.
Our primary focus is on driving the development of our team and fostering a culture of continuous growth and learning.
Additionally our family enjoys the free transportation to and from MARTA station to the hotel and free lunch and dinner during working hours.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Bill and collect all revenue owed to the hotel in an accurate, timely manner in accordance with accounting policies and procedures.
Assist Controller in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.
Essential Duties and Responsibilities
* Sort and verify accuracy of Night Audit work (primarily receivables aspect), including reconciliation of banquet check extensions, coding of banquets at cost, review and route sales and promotion checks with back-up.
Record department administration phone calls and inform Controller of any potential concerns.
* Post city ledger payments in property management system, reconcile and bill all city ledger accounts.
Perform follow-up billing and credit collection documentation and inform Controller of any potential uncollectible accounts.
* Reconcile credit card back-up to General Cashier Summary and inform Controller of any discrepancies.
Bill out credit cards (AMEX, DINERS, etc.).
Maintain accurate and legible logs for all credit cards.
* Set up new accounts in accordance with established credit policy.
* Assist in reconciling open account status items.
* Input General Cashier Summary and maintain binder.
* File and distribute credit card cancellations, bulletins and credit warnings.
Process and follow-up on all returned checks accepted as cash payment.
Record General Ledger and City Ledger reconciliations.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* B.S.
in Accounting or Hotel Management preferred.
* Experience in Hotel or Hospitality related Finance and Accounting
* Strong organizational skills with attention to detail.
* Ability to compile facts and figures.
* Ability to operate personal computer and calculator.
* Effective verbal and written communication skills.
...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-08-20 08:30:51
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About Us
Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy.
With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family.
Our associates rave about us, and we're eager to show you why! Thrive in a work environment that rewards your dedication with top-tier compensation, enviable health and welfare benefits, and the work-life balance you've been searching for.
Your well-being is our priority, and we make sure it's well taken care of with generous vacation and sick leave policies.
Planning for the future? Our robust 401(k) plan comes with substantial company matching contributions, making your golden years shine brighter.
And that's not all - as a respected member of the world's largest hotel company, you'll unlock exclusive access to our vast array of brands with an alluring hotel discount program.
At Westin, you're not just choosing a job; you're stepping into a world of opportunities.
Ready to rise? We can't wait to welcome you!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals.
Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
Essential Duties and Responsibilities
* Communicate effectively both verbally and in writing to provide clear direction to staff.
Assign and instruct guest service agents in details of work.
Observes performance and encourages improvement.
* Greet guests immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
* Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate.
Promote • HEI Hotels and Resorts and brand-specific marketing programs.
Make appropriate selection of rooms based on guest needs.
Code electronic keys.
Nonverbally confirm the room number and rate.
Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as ap...
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Type: Permanent Location: Cincinnati, US-OH
Salary / Rate: Not Specified
Posted: 2025-08-20 08:30:50
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About Us
Courtland Grand Hotel is located in the heart of Atlanta's downtown business district.
We are minutes from many of the city's largest event venues that host major conventions such as Mercedes Benz Stadium, Georgia World Congress Center and State Farm Arena, just to name a few.
At Courtland Grand Hotel, we foster a family environment and embrace the diversity and cultures represented by our associates with our own Community Wall that celebrates the cultures our associates proudly represent.
We show appreciation to our associates through our HEI Loves initiatives with recognition and reward programs, birthday and anniversary celebrations, annual parties, and monthly informational events to keep our team updated and informed.
We offer a hearty benefit package that includes, Medical, Dental, Vision, 401k, Life Insurance, Employee Assistance Program, Discounted Room Rate, Parental Leave, Daily Pay Program, free parking and more!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Provide superior customer service while maintaining a clean and attractive outlet for guests.
Essential Duties and Responsibilities
* Greet customers immediately with a friendly and sincere welcome.
Use a positive and clear speaking voice, listen to, and understand requests.
* Prepare customers' orders as requested accurately and efficiently.
* Ring guest check correctly.
Close the check to the proper method of payment, (i.e., cash, credit card or house charge).
* Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution.
* Maintain the highest level of standards for all product preparation.
* Clean or sanitize work areas, utensils, equipment, service stations or seating areas.
* Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.
* Balance house bank at the end of the shift.
Retrieves and returns bank from vault to workstation and return, to ensure accountability.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing.
* Ability to operate a keyboard and Point of Sale procedures.
* Ability to effectively deal with and resolve confl...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2025-08-20 08:30:50
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About Us
Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center.
For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away.
This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby.
Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
The Chef is responsible for leading and coordinating all aspects of daily operations to achieve key objectives in sales, cost control, employee retention, guest satisfaction, food quality, cleanliness, and sanitation.
This role also supports the financial performance of the property by participating in the budgeting process and ongoing financial oversight.
Key responsibilities include hiring, training, and mentoring team members while continuously evaluating current operational standards to enhance and elevate performance across all areas.
Because our food is freshly prepared daily, Executive Chefs are expected to conduct quality assurance "line checks" each shift alongside fellow managers and chefs.
These checks ensure that we consistently deliver food of the highest quality and flavor.
A deep understanding of each dish's flavor profile and ingredients is essential.
You will be expected to learn all recipes and ingredients thoroughly in order to monitor freshness, maintain quality, and coach your team effectively.
Essential Duties and Responsibilities
* Work collaboratively to ensure continuous improvement in quality of guest experience, service, operational effectiveness, employee retention and satisfaction.
* Develop and implement the menus for the restaurant including regularly creating specials.
Properly document all recipes and techniques in accordance with our standards.
* Understand and implement all policies, procedures, standards, specifications, guidelines and training programs.
* Achieve company objectives in sales, service, quality, appearance of facilities, sanitation and cleanliness through training of employees and establishing a positive, productive working environment.
* Own al...
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Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2025-08-20 08:30:49
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About Us
Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center.
For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away.
This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby.
Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Plan and manage the kitchen staff in the procurement, production, preparation, and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
Essential Duties and Responsibilities
* Manage the daily production, preparation, and presentation of all food for the hotel's restaurant(s) and room service to ensure a quality, consistent product is produced which conforms to all HEI Franchise standards.
* Manage Human Resources in the production and preparation areas of the kitchen in order to attract, retain and motivate the associates while providing a safe work environment; interview, hire, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews, provide open communication vehicles, recommend discipline and termination, as appropriate.
* Schedule and manage the maintenance and sanitation of the kitchen, equipment, and related areas to ensure a healthy, safe work environment which meets or exceeds federal, state, corporate and franchise standards, and regulations.
* Monitor, analyze and control all labor and food costs; prepare the appropriate reports, charts, and schedules to ensure budgets are met or exceeded while quality is maintained or improved.
* Promote the Accident Prevention Program to minimize liabilities and related expenses.
* Assist the Executive Chef in the creation, costing and implementation of seasonal and special menus.
* Should assume the responsibilities of the Executive Chef in his or her absence.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other...
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Type: Permanent Location: Cleveland, US-OH
Salary / Rate: Not Specified
Posted: 2025-08-20 08:30:48
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About Us
Hotel Ivy is a true luxury, Forbes recommended hotel in downtown Minneapolis.
We're an intimate, boutique hotel with a limited 136 guestrooms and unique event spaces.
From our famed Penthouse atop the Historic Ivy Tower, to our three new onsite restaurants and bars, and our Forbes 4 Star retreat at Anda Spa and Fitness, we're the perfect complement to time spent in the Twin Cities! Our gracious team is ready to welcome you to the family.
You can be part of a passionate group of people that has fun, works hard, and loves one another.
When you join the HEI family, you also get the benefit of the HEI Loves culture.
HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs.
Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel benefits, product and service discounts, and much more.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Provide assistance, guidance and leadership to The Spa Team, ensuring consistent compliance with spa industry guidelines and hotel policies, and quality guest service while maximizing departmental profits.
This position oversees The Spa in the absence of the Spa Director.
Essential Duties and Responsibilities
• Support Spa Director regarding spa's daily quality process including goal communication, associate improvement, compliance with HEI Hotels and Resorts' standards of product and performance, service recovery and problem resolution.
Provide assistance in disseminating feedback from comment cards, guest satisfaction and service failure measurements and coach accordingly.
• In conjunction with Spa Director and based on approved staffing plans: interview, hire, train, motivate, conduct performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate for spa associates including, but not limited to Supervisor(s), Therapists, Front Desk and Attendants.
• Communicate both verbally and in writing to provide clear direction to staff.
• Assign and instruct Spa Therapists and Associates in details of work.
Observe performance and encourage improvement.
Monitor business levels and hotel occupancy and make staffing adjustments accordingly.
• Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results.
• Support established budgeting, forecasting, cost, and inventory controls.
• Assist in preparat...
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Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2025-08-20 08:30:48
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About Us
Located in the middle of the "hottest" area- Maple Avenue in Uptown Dallas, our hotel blends sophisticated, modern luxury with a rich history embedded in the European heritage of Le Meridien and our the 1920's origin of The Stoneleigh Hotel.
Our boutique-style urban hotel features art deco decor, Perle on Maple at The Stoneleigh restaurant and very popular neighborhood bar.
We provide a great work environment where we embrace family, growth and excitement and multiple opportunities monthly to earn incentives based on on-point performance.
There is something new to learn and see every day.
Come join our team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Prepare food of consistent quality and assist in kitchen functions.
Essential Duties and Responsibilities
* Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers.
* Start food items that are prepared ahead of time, making sure not to over prepare estimated needs.
* Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures.
* Check pars for shift use, determine necessary preparation, freezer pull and line set up.
Note any out-of-stock items or possible shortages.
Assist in keeping buffet stocked.
* Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables.
* Assist in setting up plans and actions to correct any food cost problems, control food waste, loss and usage per HEI Hotels and Resorts standards.
* Operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven steam table, tilt kettle, waffle iron and flat top grill.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Hotel experience preferred.
* Finger/hand dexterity in order to operate food machinery with or without reasonable accommodation.
* Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 100 lbs.
on a continuous schedule with or without reasonable accommodation.
* Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eli...
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Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-20 08:30:47
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About Us
Welcome to Embassy Suites by Hilton Boston Waltham, located in Boston's High-Technology, Pharmaceutical, and Life Sciences Belt and corporate corridor along Route 128 and Highway 95.
Our Boston/Waltham, MA hotel is just 20 minutes to downtown Boston and 25 minutes to Logan International Airport, convenient to Brandeis and Bentley Universities as well as Wellesley and Regis Colleges.
Our brand offers both leisure and business travelers an approachable, upscale experience with best-in-class customer service, that anticipates travelers' needs and delivers what matters most to them.
Embassy Suites Boston Waltham offers a diverse breadth of experience for budding service professionals, seasoned hospitality specialists, and everyone in-between.
Our team members enjoy Snack Carts with occasional trivia and games to win prizes as well as discounted hotel rooms at Hilton and HEI hotels.
At the Embassy Suites Waltham, we welcome jeans on Fridays with a small donation to our Make a Difference Committee to use for events in the community.
Be a part of a diverse team driven by a passion for outstanding service through authenticity, diversity, and innovation with an organization whose values mirror your own.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
Provide Housekeeping Team direction and support.
Essential Duties and Responsibilities
* Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
* Review special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
* Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
* Respond to guest requests, concerns and problems to ensure guest satisfaction.
* Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction.
* Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job related duties as assigned.
Qualifications and Skills
* Housekeeping experience preferred.
...
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Type: Permanent Location: Waltham, US-MA
Salary / Rate: Not Specified
Posted: 2025-08-20 08:30:46
-
About Us
Located in the middle of the "hottest" area- Maple Avenue in Uptown Dallas, our hotel blends sophisticated, modern luxury with a rich history embedded in the European heritage of Le Meridien and our the 1920's origin of The Stoneleigh Hotel.
Our boutique-style urban hotel features art deco decor, Perle on Maple at The Stoneleigh restaurant and very popular neighborhood bar.
We provide a great work environment where we embrace family, growth and excitement and multiple opportunities monthly to earn incentives based on on-point performance.
There is something new to learn and see every day.
Come join our team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards.
Coordinate with other departments (i.e.
Security, Housekeeping) to ensure quality service is provided to all guests.
Essential Duties and Responsibilities
* Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
* Run audit reports/journals from the front office system, Point of Service and the computer.
* Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
* Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
* Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Hotel experience preferred.
* Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
* Ability to effectively deal with guest and associate concerns in a friendly and positive manner.
* Ability to access and accurately input information using a moderately complex computer system.
* Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you ...
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Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2025-08-20 08:30:45
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About Us
Join Our Vibrant Team at The Westin Cincinnati! Dive into a workplace that cherishes your contributions and fuels your growth! At The Westin Cincinnati, we're not just a team; we're a legacy.
With each of our associates boasting an impressive tenure, we stand proud as a pinnacle of hospitality in the HEI Hotels & Resorts family.
Our associates rave about us, and we're eager to show you why! Thrive in a work environment that rewards your dedication with top-tier compensation, enviable health and welfare benefits, and the work-life balance you've been searching for.
Your well-being is our priority, and we make sure it's well taken care of with generous vacation and sick leave policies.
Planning for the future? Our robust 401(k) plan comes with substantial company matching contributions, making your golden years shine brighter.
And that's not all - as a respected member of the world's largest hotel company, you'll unlock exclusive access to our vast array of brands with an alluring hotel discount program.
At Westin, you're not just choosing a job; you're stepping into a world of opportunities.
Ready to rise? We can't wait to welcome you!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.
Essential Duties and Responsibilities
* Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.
* Implement company and franchise programs.
* Prepare forecasts and reports and assist in the development of the room's budget.
* Monitor and maintain the front office systems and equipment to ensure their optimum performance.
* Track guest satisfaction surveys and maximize usage of the guest response tracking system.
* Develop and implement controls for expense management.
Utilize labor management tools to schedule and control labor costs.
* Interview, hire, train, develop, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members.
Ensure timely completion of performance appraisals.
* Communicate both verbally and in writing to provide clear direction to staff.
* Interact positively with customers and take action to resolve problems to maintain a high level of c...
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Type: Permanent Location: Cincinnati, US-OH
Salary / Rate: Not Specified
Posted: 2025-08-20 08:30:45
-
About Us
Inspired by the mythical land of Avalon, where the experience of the "Good Life" is ever-present, The Hotel at Avalon arrives - a grand reimagining of resort environment, where guests are immersed in the timeless art of living well.
Here at the Hotel at Avalon, the "Good Life" is ever present in our benefits of becoming an associate! In addition to our Company's medical, dental, vision, and retirement benefits, Hotel at Avalon associates also enjoy free lunch or dinner during your shift in our Associate Cafe, free gated on-site parking, provided uniforms, and discounted dry cleaning rates on-site.
In addition, you and your family have access to Marriott's discounted hotel room program at thousands of Marriott locations around the world.
"Think of us as a guide to the extraordinary, a gateway to the unconventional, a beacon of good taste".
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards.
Coordinate with other departments (i.e.
Security, Housekeeping) to ensure quality service is provided to all guests.
Overnight shift
Essential Duties and Responsibilities
* Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
* Run audit reports/journals from the front office system, Point of Service and the computer.
* Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
* Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
* Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Hotel experience preferred.
* Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
* Ability to effectively deal with guest and associate concerns in a friendly and positive manner.
* Ability to access and accurately input information using a moderately complex computer system.
* Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communic...
....Read more...
Type: Permanent Location: Alpharetta, US-GA
Salary / Rate: Not Specified
Posted: 2025-08-20 08:30:44
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About Us
San Ramon Marriott awaits you to join us on the journey to exceptional guest service! Tucked away in the urban oasis of San Ramon, surrounded by mountains and Redwood Trees, the hotel is within walking distance to shopping, Fortune 500 companies, and top-notch dining experiences.
It is the perfect location for work and play.
Be part of a group of people who are passionate about the Hospitality Industry.
When you join the HEI Team, you also get the benefit of the "HEI Loves" Culture where we make the time to celebrate our associates by offering the most competitive compensation, benefits and PTO programs.
Our associates are also eligible to take advantage of life-needs such as health and wellness, a robust retirement plan, travel benefits, product and service discounts and much more!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist Culinary, Banquets and Restaurant Outlets in the cleaning and organizing of the Food and Beverage Outlets.
Essential Duties and Responsibilities:
* Promptly and carefully sort soiled ware so that it can be put through the dish or pot machine properly.
Quickly wash all ware and replace in storage areas as designated.
* Physical strength and stamina are essential to this position due to the high activity level.
* Keep dish machine properly cleaned and filled with water per hotel standards.
* Operate burnishing machine to ensure proper finish on silverware.
* De-tarnish and polish silver for proper appearance.
* Clean kettles, tilt skillets, pots and pans promptly and completely so cooks can carry out their work.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills:
* 1-2 years of stewarding in a restaurant, cafe, or similar environment.
* High School diploma or GED required.
* Knowledge of service ware and how to maintain same in order to complement guest experience.
* Ability to push/pull service carts weighing up to 150 pounds with or without reasonable accommodation.
* Ability to push/pull service carts weighing up to 150 pounds with or without reasonable accommodation.
* Ability to transport heavy objects through a crowded room with or without reasonable accommodation.
* Ability to grasp, lift and/or carry, or otherwise, move or push goods on a hand cart/truck weighing a maximum of 200lbs.
with or without reasonable accommodation.
* Effective verbal and written communication skills.
...
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Type: Permanent Location: San Ramon, US-CA
Salary / Rate: Not Specified
Posted: 2025-08-20 08:30:43
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About Us
Join Ocean City's newest resort, Ashore Resort + Beach Club! Overlooking the Atlantic Ocean, Ashore is the newest full-service hotel in Ocean City, Maryland.
Located in North Ocean City, our beachside resort features brand new guest rooms, restaurant, bars and beach club, this is the place to be for a full-time career opportunity or a seasonal position for the summer.
At Ashore, you can be part of a passionate team that has fun, works hard, and loves one another.
When you join the HEI family, you are joining one of the largest hotel management companies in the US, you receive the benefit of the HEI Loves culture where we value you, our team members.
HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs.
Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more.
Apply today to learn more!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience.
Essential Duties and Responsibilities
The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel with or without reasonable accommodation:
• Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet.
Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Once banquet is complete, reset banquet room according to Supervisor's specifications to ensure the readiness of the room for the following function.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.
Qualifications and Skills
Education and Experience
• Hotel experience preferred.
Knowledge, Skills and Abilities
• Must b...
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Type: Permanent Location: Ocean City, US-MD
Salary / Rate: Not Specified
Posted: 2025-08-20 08:30:42
-
About Us
Inspired by the mythical land of Avalon, where the experience of the "Good Life" is ever-present, The Hotel at Avalon arrives - a grand reimagining of resort environment, where guests are immersed in the timeless art of living well.
Here at the Hotel at Avalon, the "Good Life" is ever present in our benefits of becoming an associate! In addition to our Company's medical, dental, vision, and retirement benefits, Hotel at Avalon associates also enjoy free lunch or dinner during your shift in our Associate Cafe, free gated on-site parking, provided uniforms, and discounted dry cleaning rates on-site.
In addition, you and your family have access to Marriott's discounted hotel room program at thousands of Marriott locations around the world.
"Think of us as a guide to the extraordinary, a gateway to the unconventional, a beacon of good taste".
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Essential Duties and Responsibilities
* Direct the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner periods.
Direct the day-to-day operations of the bar operations.
* Manage the Human Resources in the various outlets in order to attract, retain and motivate the associates; interview, hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
* Implement company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
* Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
* Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
* Create,...
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Type: Permanent Location: Alpharetta, US-GA
Salary / Rate: Not Specified
Posted: 2025-08-20 08:30:41
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About Us
Surround yourself with modern comforts at the San Diego Marriott La Jolla.
Our stylish hotel positions you near dazzling destinations including La Jolla Shores, Birch Aquarium, the University of California, San Diego and the beautiful Westfield UTC shopping mall.
The San Diego Trolley line has been extended North and now stops right outside our hotel for commuting.
Our associates enjoy daily free meals in our spacious associate cafeteria, and a monthly Town Hall/luncheon in our ballroom with special delights from our Chef and games and prizes.
We also offer free parking on site and hotel discounts with all Marriott brands worldwide.
Join our commitment to our community with one of our monthly volunteer activities throughout the city.
Come see us today to learn more!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Supervise the daily operations of the Banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures.
Banquet Manager is responsible for the daily operations of the Banquet area.
May be involved in the budgeting process and monitoring of daily revenues and payroll expenses.
Essential Duties and Responsibilities
* Supervise and direct the Banquet associates including captains, servers, lead housemen, and housemen.
* Interview, recommend hiring, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend and conduct performance and salary reviews, recommend discipline and termination, as appropriate.
* Supervise the daily operations of the Banquet area (order and maintain supplies, review set-up and food and beverage preparation and service) to ensure compliance with LSOPs and SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality, and hospitality.
* Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product.
* Calculate and review the Banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment.
* Calculate and prepare the daily service charges and payroll ensuring accurate, prompt reporting to the Accounting Department.
* Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any oth...
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Type: Permanent Location: La Jolla, US-CA
Salary / Rate: Not Specified
Posted: 2025-08-20 08:30:41
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About Us
The Sheraton Pentagon City is an upscale hotel located in Arlington, offering stunning views of the Washington, D.C.
monuments and situated just one mile from Arlington National Cemetery.
At Sheraton Pentagon City, we go above and beyond to help you do the same.
We foster a fun and collaborative culture, ensuring our associates can perform at their best.
Our team enjoys hotel discounts, wellness initiatives, and a competitive benefits package, including tuition reimbursement and access to an Employee Assistance Program.
Stop by today to learn more about joining our team!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
We value U.S.
military experience and invite all qualified military candidates to apply.
Overview
Lead, supervise, and direct the operations and financial activities of the Sheraton Pentagon City.
Safeguard the asset.
Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests.
Essential Duties and Responsibilities
* Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best.
Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service.
* Tour and visually inspect property on a daily basis.
Monitor property condition, cleanliness, cost control, and quality of product and service throughout hotel.
* Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee.
* Aid Human Resources with associate issues following HEI Hotel and Resorts' policies.
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
Develop and delegate improvement plans for operation and review performance of management team.
* Participate in community affairs and maintain positive public image for the property and HEI Hotels and Resorts.
* Meet with potential and current clients to promote hotel.
* Active involvement in the Sales and Revenue Management function including but not limited to: following HEI Key Meeting SOPs (RevMax, Hot Prospects, Sales Strategy Meeting), involvement in Group site inspections and group closing process, review results from ESS/MPSI Measurement Tool.
* Guide other members of the Executive Committee, Management, and staff to make sound business decisions is a critical portion of the responsibilities.
Create and execute the financial objectives of the hotel.
* Comply with attendance rules a...
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Type: Permanent Location: Arlington, US-VA
Salary / Rate: Not Specified
Posted: 2025-08-20 08:30:40
