-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Lebanon, US-NH
Salary / Rate: Not Specified
Posted: 2024-12-06 07:40:10
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Las Vegas, US-NV
Salary / Rate: Not Specified
Posted: 2024-12-06 07:40:10
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: North Platte, US-NE
Salary / Rate: Not Specified
Posted: 2024-12-06 07:40:09
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Missoula, US-MT
Salary / Rate: Not Specified
Posted: 2024-12-06 07:40:08
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Manchester, US-NH
Salary / Rate: Not Specified
Posted: 2024-12-06 07:40:08
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Bozeman, US-MT
Salary / Rate: Not Specified
Posted: 2024-12-06 07:40:07
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Reno, US-NV
Salary / Rate: Not Specified
Posted: 2024-12-06 07:40:05
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Omaha, US-NE
Salary / Rate: Not Specified
Posted: 2024-12-06 07:40:05
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: St. Louis, US-MO
Salary / Rate: Not Specified
Posted: 2024-12-06 07:40:04
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Kansas City, US-MO
Salary / Rate: Not Specified
Posted: 2024-12-06 07:40:03
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Hattiesburg, US-MS
Salary / Rate: Not Specified
Posted: 2024-12-06 07:40:03
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Billings, US-MT
Salary / Rate: Not Specified
Posted: 2024-12-06 07:40:02
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Duluth, US-MN
Salary / Rate: Not Specified
Posted: 2024-12-06 07:40:01
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Springfield, US-MO
Salary / Rate: Not Specified
Posted: 2024-12-06 07:40:01
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Jackson, US-MS
Salary / Rate: Not Specified
Posted: 2024-12-06 07:40:00
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Tupelo, US-MS
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:59
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Grand Rapids, US-MI
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:59
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:58
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Aberdeen, US-MD
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:57
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Minneapolis, US-MN
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:57
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Springfield, US-MA
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:56
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Marquette, US-MI
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:55
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Baltimore, US-MD
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:55
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Detroit, US-MI
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:54
-
Description & Requirements
Are you an ambitious individual looking to start your career in technical consulting? We are seeking a motivated Business Analyst to join our team.
This role offers the opportunity to learn and develop skills in project delivery for a large federal financial government client.
Your first project will be a temporary surge support help desk for the government client, providing Tier 1 customer service support.
Maximus is seeking a passionate, driven individual to join the Technical Consulting Services team.
What We Offer:
• A dynamic role at the forefront of technology consulting services.
• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
Join us and be a part of a team that's shaping the future of technology consulting services, delivering winning solutions that make a difference!
Key Responsibilities:
• Customer Support:
- Provide Tier 1 support, solve technical issues, and escalate when needed
- Focus on dellivering a positive customer experience
• Triage and Issue Identification:
- Triage issues to identify the root cause and inform the next steps towards bug/issue remediation
• Documentation:
- Record all service requests and monitor issues to ensure they are resolved
- Identify workarounds to common problems and document in Standard Operating Procedures
- Analyze Top 10 issues on weekly basis to inform next steps such as usability improvements, additional user guidance, etc.
• Tools:
- Use JIRA and Confluence for ticket managment to thoroughly document all service requests in a repeatable way to ensure consistent reporting to the client
- Document, track and monitor problems to ensure timely resolution
• Collaboration: Team player who works with team to streamline business processes and team efficiency
• Training: Help with training and communication for team members and clients
• Conduct reserch and analysis on project initiatives, providing analytics across key project and business metrics
• Curate content and project repositories to support technical writing and internal proposal development
• Provide program management support to project and capture managers
• Work effectively with team to gather, analyze and present data findings, ensuring clear communication of recommendations to stakeholders
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS157, P1, Band 4
• Due to federal requirements, only U.S.
Citizens can be considered for this role.
Additionally, selected candidates will be required to pass a Public Trust government background investigation.
• Bachelor's degree from an accredited university; Computer Science or related degree is preferred.
• 1+ years of general experience required.
• Mastery of Microsoft Office products including Word and PowerPoint.
• Excellent organizational, written, and verbal communication ...
....Read more...
Type: Permanent Location: Louisville, US-KY
Salary / Rate: Not Specified
Posted: 2024-12-06 07:39:53
