Business Product Owner - Senior Advisor - Express Scripts - Hybrid

POSITION SUMMARY

The PBS Operations Business Product Owner (BPO) serves as the key interface and liaison between the business sponsor, or client and technology counterparts to advance high ROI/efficiency, division-wide and enterprise-wide initiatives.

This individual would have responsibility for the accuracy and comprehensiveness of business requirements for Point-of-Sale Claim Adjudication products.

They are recognized internally as "the go-to person" for the most complex, cross-functional BPO assignments.

The Business Product Owner serves as the interface to the Technical Product Owners (TPO) for business applications, product or client requests to:

• Contribute to business requirements for new and existing systems from ideation through production and project oversight

• Participate heavily in:

o the extraction of requirements from business sources

o discussions with technical resources on business intent and requirements

o skills to discuss, if not influence, technical design of associated applications

o the ability to guide technical support

Primary Functions

• Participate in defining business requirements with business sponsors, TPO and System Engineering teams for new and modified business applications, product, or client requests

• Apply new technical tools and techniques to support business within the Claim Adjudication BPO space.

• Apply Express Scripts project tools and methodologies to advance business applications, products, or client requests.

• Provide input and insight into technical design of new and existing business applications.

• Owns the creation of epics to support analytic needs

• Participates in essential meetings, ceremonies, and release planning conversations to ensure training or documentation resources support a successful adoption

• Communicate and report on progress regularly with stakeholders

• Prioritize and manage workload and meet project deadlines.

• Business, technical and financial acumen applied to projects and portfolio

Key Qualifications

• High school diploma or GED required

• Bachelor's degree preferred

• 5 years experience with program management or product owner preferred

• Demonstrated experience with Pharmacy Benefit Manager (PBM) industry and/or pharmacy claim adjudication processes preferred

• Knowledge of agile methodology preferred

• Business, technical and financial acumen preferred

• Ability to operate within a fast paced work environment required

• Excellent communication (oral and written), facilitation, presentation, and organization skills required

• Proven ability to manage multiple projects simultaneously required

• Demonstrated problem solving capabilities required

• Ability to work well within an ambiguous environment required

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at l...