Receptionist

Salem Five is a growing regional financial services organization with a rich history of over 170 years.  As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.
 
This position is an in-office position 5 days a week.

Openings in Woburn, MA & Danvers, MA. 

Why Join Us: At Salem Five Insurance, you will be part of a team that delivers more than just coverage, we provide peace of mind to the clients we serve.

With experienced professionals across six Massachusetts offices and access to a broad network of trusted carrier partners, we work together to create tailored insurance solutions that reflect each client’s unique goals and values.

Whether supporting families, businesses, or individuals with complex needs, you will play a key role in delivering clarity, care, and professionalism every step of the way.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  


* Answer multi-line telephone Transfer calls to the appropriate person, offer voicemail or take accurate messages.


* Greet and screen visitors/clients in a professional manner and promptly notify appropriate person of arrival.


* Maintain a professional office environment and promote a positive image for the agency.


* Coordinate UPS shipping for various overnight packages.

Verification and follow-up on confirmation of deliveries for clients and Account Managers.


* Perform various clerical duties to include but not limited to, typing, photocopying, faxing, collating, and shredding miscellaneous paperwork.


* Prepare daily outgoing mail for the agency and process through the postage meter.


* Manage all incoming mail for SFIN, including opening, sorting, and date-stamping each item upon receipt, and assigning it to the appropriate Account Manager or department to ensure timely and accurate handling.


* Help to sort, stamp and distribute declaration pages.


* Operate standard office equipment such as photocopiers, computers, printer, multi-line telephone, facsimile machine, postage meter and scale.


* Assist Manager in various duties as needed.


* Responsible for training new personnel at front desk answering phones and assisting customers.


* Demonstrates compliance with banking business laws and regulations as defined in company policies and procedures pertinent to the position.


* Assumes additional responsibilities as requested.


* Regular attendance is essential to this position.

EDUCATION and/or EXPERIENCE 

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience, and/or training; or equivalent combination of education and experience. 

Benefits/Incentives:

We offer a comprehensive benefits package designed to support your well‑being and success, including medical, dental, and vision coverage; Flexible Spending and Health Savings Accounts; 401(k...