Digital Product Director

Chase is on a mission to make financial health simple, intuitive, and accessible for everyone - and the products you build will be at the center of that mission.

As a leader at one of the world's most innovative financial institutions, you'll have the resources, data, and scale to create experiences that genuinely change how people manage their money.

As a Product Director at JPMorganChase within Consumer & Community Banking, you will own the vision, strategy, and end-to-end product development of personal financial management features and capabilities - including next-generation agentic experiences that proactively guide customers toward smarter financial decisions.

You will lead a team of product professionals and partner across design, engineering, data, and business to bring transformative digital products to life at scale.

This is a high-impact role at the intersection of consumer finance, artificial intelligence, and human-centered design, where your work will directly shape the financial lives of millions of Chase customers.

Job Responsibilities


* Define and drive the multi-year product vision and strategy for personal financial management features and agentic experiences within Chase Digital


* Lead end-to-end product development from discovery and ideation through launch, iteration, and scale


* Translate customer insights, market trends, and business priorities into a clear, actionable product roadmap


* Champion agentic and AI-powered experience design, identifying opportunities to proactively surface personalized financial guidance for customers


* Partner with engineering, design, data science, and operations leaders across Consumer & Community Banking to align on priorities and deliver high-quality product outcomes


* Define and track key performance indicators, using data and experimentation to continuously improve product performance and customer impact


* Influence senior stakeholders and executive leadership through compelling storytelling, clear prioritization frameworks, and outcome-driven narratives


* Build, mentor, and develop a high-performing team of product managers, fostering a culture of curiosity, ownership, and customer obsession


* Identify and navigate risks, dependencies, and trade-offs across a complex, matrixed organization

Required Qualifications, Capabilities, and Skills


* Formal training or certification on product engineering concepts and 10+ years applied experience


* Demonstrated experience leading product strategy and development for consumer-facing digital products at significant scale


* Proven ability to define and execute a product vision that balances customer needs, business outcomes, and technical feasibility


* Deep understanding of personal financial management, consumer banking, or adjacent fintech domains


* Experience building and shipping AI-powered or agentic product experiences


* Strong analytical and data-driven decision...