Infrastructure Monitoring Lead Platform Engineer

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence.

Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.

As a Lead Infrastructure Engineer at JPMorgan Chase within Enterprise Technology Infrastructure Platforms Monitoring team, you will help build and operate a strategic, market-leading Infrastructure Monitoring platform that strengthens critical service resilience and delivers trusted operational insights.

You will be a hands-on technical contributor on an high-performing agile team, building secure, stable, and scalable observability solutions-turning telemetry into actionable insights, modernizing event-to-incident workflows, enabling automation and AIOps-driven reliability improvements aligned to the firm's business objectives.

Job responsibilities



* Engineer, operate, and continuously improve the firm's Infrastructure Monitoring platforms, ensuring availability, performance, scalability, and security.


* Build and run enterprise-grade Infrastructure Monitoring capabilities across Linux, Windows, and complex Network estates, including platform-level onboarding and lifecycle management.


* Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.


* Design and implement platform services, integrations, and telemetry collection across metrics, logs, events, including OpenTelemetry collection patterns where applicable.


* Develop and maintain standardized onboarding patterns (agents/collectors, configurations, dashboards, alert policies) to accelerate safe adoption at scale.


* Improve monitoring signal quality and usability through baselining, threshold strategy, noise reduction, enrichment, and topology/context alignment.


* Develop secure, high-quality automation and production code; review, debug, and improve code/configuration written by others.


* Automate platform operations and reduce toil through scripting and CI/CD-driven configuration management; implement infrastructure-as-code deployment patterns


* Manage & maintain production health for the monitoring platform: lead triage, perform RCA, and deliver preventative engineering and resilience improvements.


* Partner with infrastructure, application, and SRE teams to align platform capabilities to SLIs/SLOs, operational readiness, and continuous improvement goals.


* Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.

Required qualifications, capabilities, and skills



* Formal training or certification on infrastructure engineering concepts...