Cash Collector Analyst

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Becoming an Impact Maker means turning sustainability ambitions into actions at the intersection of automation, electrification, and digitization.

Are you ready to lead the digital transformation to create a more sustainable world?

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Team Context

The Cash Collection team is part of the Credit & Cash Management organization within Schneider Electric Iberia.

The team is responsible for maximizing cash generation, reducing overdue receivables, mitigating credit risk, and supporting the company's financial performance through effective Accounts Receivable management.

The team works in close collaboration with Sales, Customer Care Center, Finance, Legal, Credit Management, and external customers to ensure timely payment, resolution of disputes, and reduction of aged debt.

The environment is dynamic, customer-facing, and highly focused on results, requiring strong communication, negotiation, and problem-solving capabilities.

Role Overview

The Cash Collector is responsible for managing and collecting outstanding customer receivables while maintaining strong customer relationships and protecting Schneider Electric's financial interests.

This role goes beyond payment chasing.

It requires a proactive professional capable of identifying root causes of non-payment, coordinating cross-functional stakeholders, resolving disputes, managing escalations, and negotiating effective solutions that accelerate cash collection while preserving customer satisfaction.

Success in this position depends on the ability to influence, challenge constructively, manage conflicts, and take ownership until issues are fully resolved.

Key Responsibilities

Cash Collection & Portfolio Management



* Manage a portfolio of customers and ensure overdue invoices are collected within agreed payment terms.



* Monitor Accounts Receivable balances, aging reports, and collection performance indicators.



* Prioritize collection efforts based on risk exposure, overdue status, and business impact.



* Drive cash generation and support company cash flow objectives.

Dispute & Conflict Resolution



* Investigate and resolve payment disputes by coordinating with internal and external stakeholders.



* Act as the main point of contact for escalated collection cases.



* Challenge customer objections when necessary while maintaining a professional and collaborative relationship.



* Facilitate solutions that unblock payments and reduce aged debt.

Customer R...