Infrastructure Engineer III : NeoVest

You belong to the top echelon of talent in your field.

At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.

As an Infrastructure Engineer III at JPMorganChase within the Commercial & Investment Bank, Neovest Technology team , you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline.

Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.

Job responsibilities


* Execute configuration, operational changes, and application/platform releases (upgrades, cutovers/rollbacks, packaging/promotion, regional rollouts) across production and lower environments, including post-deployment validation.


* Operate and support production reliability through day-to-day support, incident troubleshooting, controlled restarts, environment readiness for maintenance/transitions, and maintaining runbooks/knowledge transfer to reduce key-person dependency.


* Manage and support user endpoint devices and applications, including provisioning, standardizing, and supporting VDI/virtual desktops (preferred: M365/Intune/Company Portal and AWS Workspaces).


* Apply technical problem-solving to moderate-scope initiatives focused on improving data and systems at scale, ensuring end-to-end application monitoring, and resolving nuances with appropriate escalation when needed.


* Drive the standard capacity process by partnering with application and infrastructure teams to identify recurring capacity risks, govern remediation status, and use enterprise-authorized AI to accelerate monitoring/capacity analysis and documentation while validating outputs and handling operational data per security/sensitivity requirements.


* Uses enterprise-authorized AI capabilities within the work environment to accelerate monitoring and capacity analysis and documentation, validating outputs and handling operational data according to sensitivity and security requirements.


* Applies reuse-first, AI-assisted approaches to identify recurring capacity risks and improve remediation workflows, ensuring changes are validated and aligned to resiliency and security expectations.

Required qualifications, capabilities, and skills


* Formal training or certification on infrastructure engineering concepts and 3+ years applied experience (NAMR/APAC - India/LATAM/Hong Kong)


* Supported enterprise application platforms across production and non-production environments, ensuring stability, availability, and consistent operational standards.


* Executed controlled deployments, service restarts, version upgrades, and rollback-aware changes with strong attention to detail across multiple environments.


* Operated and troubleshot application-hosting infrastructure on Windows and/or Linux servers, applying best practices for reliability, security, and performance.
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