Commercial Quality Analyst EP (fixed-term 12 months)

At Johnson & Johnson,we believe health is everything.

Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.

We provide an inclusive work environment where each person is considered as an individual.

At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Quality

Job Sub Function:
Customer/Commercial Quality

Job Category:
Professional

All Job Posting Locations:
São Paulo, Brazil

Job Description:

Overall Purpose of Job

• Support the implementation, maintenance and continuous improvement of the MedTech Quality Management System (QMS) in EP Brazil/Southern Cluster, ensuring compliance with applicable Johnson & Johnson Quality Policies, Quality Standards, Standard Operating Procedures, regulatory requirements and industry standards.

• Responsible for supporting QMS governance activities, performance monitoring, quality metrics development and reporting, contributing to the effectiveness and sustainability of the Commercial Quality Management System.

Essential Duties and Responsibilities

• Support the execution and maintenance of Quality Management System processes across the region, ensuring compliance with applicable internal and external requirements.

• Support Quality Systems governance activities, including document control, change management, training compliance, CAPA follow-up and risk management processes, as applicable.

• Monitor Quality Management System performance through quality metrics, KPIs, dashboards and Power BI reports, identifying trends and opportunities for improvement.

• Support preparation and reporting of Quality Management System Review (QSMR) activities, including collection, analysis and presentation of quality metrics.

• Coordinate and support regional Quality Systems training activities, promoting awareness and compliance with applicable quality requirements.

• Support internal and external audits, inspections and assessments related to the Quality Management System, including preparation of documentation, evidence gathering and follow-up of actions.

• Participate in investigations related to nonconformances, CAPAs, audit observations and quality system issues, supporting root cause analysis and effectiveness verification.

• Collaborate with Commercial Quality, Customer Operations, Regulatory Affairs, Medical Affairs, Supply Chain, Service Solutions and other business partners to ensure effective execution of QMS pr...