Process Associate

Roles & Responsibilities:


* Reviews patient medical records for accuracy, completeness, and compliance with internal and external standards.


* Verifies that documentation aligns with clinical requirements, organizational policies, and regulatory guidelines.


* Ensures all required forms, consents, authorizations, and supporting documents are correctly completed and attached.


* Identifies gaps, inconsistencies, or missing information and flags them for corrective action.


* Reviews medical necessity, supporting documents, physician orders, and clinical notes required for medical record requests or 


* billing processes.

Desired Skills:


* Medical terminology knowledge—strong understanding of clinical terms, diagnoses, procedures, and abbreviations


* Good communication & framing emails


* Knowledge of clinical documentation standards


* Understanding of healthcare regulations (e.g., HIPAA compliance)


* Experience with Electronic Health Records (EHR) systems


* Ability to interpret physician notes, lab reports, discharge summaries, and operative reports


* Quality assurance and audit skills