Unstructured Data & Knowledge Management Team - Analytics Solutions Manager (VP)

Join the team building the data foundations, platforms, and intelligent products that power decision-making across JPMorgan Chase.

We are turning the firm's data and knowledge into trusted, reusable assets at scale.

As an Analytic Solutions Manager, within the CCB Data & Analytics Knowledge & Unstructured Data team, you will partner with leaders across Chase Consumer & Community Banking to design and drive how the firm documents and publishes knowledge in a machine-readable state that is maximally usable by AI agents and set the strategy, build the roadmaps, and lead outreach to lines of business to shape their unstructured-data publishing approach.

Job Responsibilities:


* Partner with senior CCB leaders to define and deliver the knowledge management strategy; own the backlog, drive the product vision, and build multi-year roadmaps that align priorities across lines of business.


* Build and run structured outreach across lines of business - engagement models, best-practice playbooks, and enablement programs that drive adoption of common standards and a shared knowledge approach at scale.


* Set the strategy for uplifting content into machine-readable, RAG-friendly formats - structure, metadata, taxonomy, and governance - so knowledge bases across the firm are ready for agentic consumption.


* Identify high-impact areas where tool use and automated workflows create business value; pilot, measure, and scale the winners across the firmwide knowledge domain.


* Guide product analysts, data scientists, data owners, and engineers to build impactful products, shipping iterative improvements against clear success metrics.


* Lead discovery and market research to uncover customer solutions and integrate them into the roadmap; engage customers across organization to understand pain points, gather feedback, and validate features.


* Lead change management across functional partners and ensure adherence to the firm's risk, controls, compliance, and regulatory requirements - managing timelines and dependencies, monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders throughout.

Required qualifications, capabilities, and skills:


* Bachelor's degree or equivalent experience, plus 7+ years of product management experience owning delivery in complex, cross-functional environments.


* 4+ years leading knowledge management, search, or data science products, with measurable impact on business outcomes.


* Strong command of the product development lifecycle (discovery, ideation, requirements, roadmap, business benefits, experimentation) and value measurement, with hands-on experience building AI-powered systems.


* Expertise in knowledge management strategy and standards - taxonomy, metadata, versioning, lifecycle workflows, and machine-readable/AI-ready formats and familiarity with enterprise knowledge management platforms, search/retrieval systems, and analytics for relevance and answer-...